Khách sạn gần Trung tâm Mua sắm Quảng trường Regency tại Florence

"HVAC unit in room was extremely noisy. Each time the unit came on there was excess noise that would wake you up."

"all good"

"All was good. The night shift manager brought us warm towels and blankets as we requested. Thank you again"

"This is a nice resort for Northern Alabama. Has everything you need and is close by a bunch of good places to eat. The view of the dam is pretty good. The food and atmosphere at the in hotel restaurant is good."

"This was a nice, quiet place to stay."

"Very clean room"

"Check in was quick and easy. After having trouble with my room key card we figured out the door needed new batteries. Once the problem was fixed everything went smooth. Loni at the front desk was amazing! She helped us with the key card problem and suggested several places for food and fun."

"The property was absolutely amazing. Loved everything about it. And being right in the center of town was a nice feature. The staff was unbelievably kind and nice and generous. Having the restaurant downstairs was so convenient as well as the gift shop. However, the parking was a little bit tricky cause it’s street parking that is metered. But other than that, We’ll definitely be back. Thanks for a wonderful vacation."

"Breakfast"

"There needs to be some improvements in the physical environment. Ceiling in the bedroom was peeling and upholstered chair and desk chair wear very worn."

"C"

"nice place. room was very clean. could use a little paint but im not complaining. price was great. safe location."

"The basic concept was Fair, at Best. The beds were uncomfortable, the bath linens were dingy, from repeated use. The bathroom was outdated, bad wall paper hanging, as well as terrible caulk repairs. The “complimentary breakfast” was again Fair. Small breakfast nook, food okay. Hotel isn’t crowded, therefore breakfast food isn’t Fresh."

"Well maintained"

"The gentleman at the front desk was very kind and helpful. However, we had two rooms because we were in town for a softball tournament. In one room the ac went out and it was horribly hot. In the other you couldn't shower because the water was brown. These issues were reported to the desk 3 times and no one ever came to either room. Expedia would not refund our money because they could never speak to the manager, he refused to take their calls."

"Mold along trim boards under sink!! Drain bugs coming up thru sink drain Dried food in microwave and refrigerator Stained bed sheets"

"Room clean, respectful staff"

"One of the filthiest, bug-filled motels I’ve ever encountered. And, as added bonuses, the TV didn’t work and the door lock didn’t work."