Search Hotels Near Reitz Arena, Baltimore

"I was there for 3 days for a work related event. The staff was super helpful and friendly. They greeted me warmly and when I asked for bag storage on arrival, they got me checked in super early. The food was delicious - both at the event and at the onsite restaurant. Nice meeting rooms. Super comfortable beds and bedding. Very little hallway noise and no noise from adjoining rooms. My stay was excellent and far exceeded my expectations. "

"Nice"

"It was nice to be back to Cross Keys as those of in or from Baltimore refer to it. It’s in a great location. The shops are mostly new. My favorite, The Store, is gone. Only Williams Sonoma was of interest. The hotel said the restaurants there are wonderful. What else could they say? We had two queen size beds in our room. Both were so slanted towards the night table that it was a challenge trying to get to the center of the bed so we wouldn’t worry about rolling off of them. The rooms were clean. Breakfast was what one would expect. Was so unhappy to see the amount of plastic used. Horrible to think of the amount of plastic these hotels generate. The hotel staff was friendly and courteous. It’s a sentimental favorite. There is much they could do to spruce it up. "

"The staff was very nice and the place was clean however the shower knob was not secure and kept falling off, the telephone did not work (the front desk stated they were sending someone immediately but no one came until 24 hours later to repair), and the vending machines were broken. The indoor pool was heated and efficient but not for young kids."

"The rooms were nice. They seemed clean and well-maintained. My only complaint with the room was the mold on the bathroom ceiling that has obviously been painted over numerous times. There is no fan in the bathrooms, which would have been helpful as it got quite hot in there with the shower on (and would probably help with the mold issue). I did have two issues while staying here. One was with check in. Check in supposedly started at 4. We arrived close to 5:30 and were told our room wasn’t ready due to “linen shortage.” We had to wait in the lobby with 4 small children and all of our luggage for our room to be ready. The other big issue I had was with the pool. It was very small and required reservations, which we were not notified of. The only reason we found out it required a reservation was because of a small sign posted outside of the pool alerting us to such. The reason we booked at this hotel was because of the pool, but it looked nothing like the pictures and was too tiny for all of the people that were in it. Overall, staff was great. Room was nice. Pool and check in were not so great. "

"Bathroom was not handicap friendly (no bars in shower), floor slippery and it was a handicap room. Valet parking never showed up the next morning to retrieve our cars. We were told security would get our keys and we could walk to the parking lot and find our cars . I said, no. Where is the parking lot? Where is my car? Other than that, staff that was there, was very nice."

"King room with balcony. Room 201 had a beautiful water view.... the rest of the room was terrible. Mattress was turned up at the corners. Visible lumpy mattress ... like it looked like kids were hiding in the bed. Asked about switching rooms but there were no other rooms available. I had an event to attend so i had to make it work. Drain in tub kept closing thus water pooling while showering. Fast forward to the next morning, we were tired & sore from sleeping on lumps. The balcony door didn't have a screen for fresh air without bugs coming in the balcony didnt feel safe in several spots, especially right out side the threshold.... the floor buckled & felt soft like you could fall threw. I spoke to several staff who kept saying there was nothing they could. I called again to speak to a manager yet they are never available. Very upset about the quality of the room. "

"Love the location! The hotel is central to the many neighborhoods in the city. It’s about a 15 min walk to the train station, about a 30 min walk to Inner Harbor. The staff were great and were able to accommodate us checking in early. If you don’t want to leave the hotel, there’s a bar, serve breakfast, and a speakeasy! Overall, a great experience at the hotel!"

"The room was clean and the staff was nice however the bathroom needs a major upgrade. The tub and knobs were below average. The bed was comfortable. There is curtain that separates the closet however it needs to be swapped out with a door or nothing at all because it can be a little scary entering a room with a curtain in front of it. The hotel hallways smelled stale and needs a deep cleaning or change of carpet to get rid of the smell. The hotel holds a lot of history however it needs cosmetic upgrades. It’s a beautiful hotel. "