10/10 - Xuất sắc
Deborah, Tucson
13/10/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Boutique hotel with top notch service, beautiful design, a lot of heart, excellent wine and food, and perfect location.
I had a wonderful experience at 10GR and could sing their praises for many things. A beautiful hotel is only as beautiful as the staff and service. The team won me over immediately and then became trusted connections during my 5 night stay after I had an accident.
I fell and broke my wrist one evening (not in the hotel) and was traveling alone. There’s no worse feeling than being alone in a foreign country in an ER at night. The Rhodes Old Town emergency transport service, the ambulance team and the hospital staff were truly amazing and took care of me.
In addition, the 10GR staff handled me with care, compassion, kindness, knowledge and went over the top to help. My greatest appreciation goes to Elias for making sure I was getting proper care at the hospital, wasn’t feeling alone, calling me multiple times offering to translate, arranged transportation for me at the hospital back to the hotel and assisted with my comfort.
Then Elistancia took good care of my comfort and arrangements the next day, and the whole 10GR staff including two housekeepers, chef, evening waiter and others looked after me with care.
An additional shout to Dion who served me breakfasts and coffees for 5 days and looked after my wellbeing.
The staff is lovely and I could see that they enjoy working together as a team. You have such a hard job and I appreciate all of you!
Deborah
Lưu trú 4 đêm vào Tháng 10, 2025
