Search Hotels Near Ría Lagartos Biosphere Reserve,

"Check in took almost an hour, they couldn’t find the room key and put me in a crusty room. When I asked for the room to be cleaned, it wasn’t. No adequate utensils for cooking. The shower was cold, yes I let it run a long time. All my linens and towels were both stained and frayed. This was supposed to be my splurge luxury stay and it was awful. Staff never greeted us or asked how things were. They ate family meals right by the pool three times a day, ignoring me. It felt awkward like my staying at the hotel was an inconvenience to everyone. Made a fuss about me taking beach chairs to…the beach. Didn’t give me a menu for breakfast and ignored me when I was there at breakfast time. I only got breakfast once -yogurt and fruit because that’s what they offered without giving me the menu. Maybe it’s better during high season or better treatment if you’re not white. Extremely overpriced. "

"Very accommodating and kind staff. Stunning location. "

"Friendly, clean, well located "

"We really enjoyed staying here! It's in a great location of the town & just steps from the beach. We stayed 5 nights & absolutely could have stayed longer it was very comfortable & quiet. A few notes to answer any questions people may had (bc I had them too): There is WiFi on the property, it can be spotty depending on weather. There is a coffee machine in the communal kitchen area & coffee mugs in the room, but they do not supply coffee so bring your own! There is a water station for clean & safe drinking water, glasses are provided. There is no designated parking lot, but tons of parking on the street / along the side of the building. There is a smart TV in the tent (again can be a bit weather dependant) They supply 2 bath towels, 1 hand towel, & 2 beach towels. They do not service the rooms while you are there, but they are just a WhatsApp message away should you require anything as well ull see the odd staff member around when they are changing over the other tents. The bed is quite comfy, but if you like a good pillow I recommend travelling w your own, I was happy I brought mine as I like many pillows! The kitchen also supplies knives and a cutting board, but no plates or cutlery. There is a picnic table & 2 beach chairs out front of the property toward the beach you can use. the shower is decent, no long luxurious showers tho as the hot water will run low. They message on WhatsApp prior to checkin. Overall we loved our stay & plan to return. @iamhkmxo "

"very nice hotel. pool is great. very nice personnel. we will be back!LOVE el cuyo"

"Exceptional!! This brand new property is Above & beyond This amazing property exceeded our expectations. Booked for 3 days and extended our trip to enjoy at total of 16 days. The staff is amazing! Helpful, friendly and accommodating. Our pool and hot tub room made it hard for us to go home!!! Highly recommend. Will be back "

"Great location, large room. El Cuyo is a wonderful town! "

"We drove about 4 hrs from Merida and arrived just before 13:00, the plan was to eat lunch at the advertised Italian restaurant in the hotel, but it was all locked up, closed. We decided to drive over to the beach, drive because it looked like a much more than the listed 7 minute walk to the El Cuyo Playa. It took more like ten, fifteen minutes drive to get there and when we found a lot of trash, bottles plastic trash styrofoam, diapers etc. not e place where you would want to spend time.The "trash station" had no trash cans, just a mountain of trash strewn around it. The playa had a foul smell from trash and likely from a lot of rotting sargasso, seaweed on the beach and in the water. We left to go back to the hotel to talk to them about the whole situation,We drove about 4 hrs from Merida and arrived just before 13:00, the plan was to eat lunch at the advertised Italian restaurant in the hotel, but it was all locked up, closed. We decided to drive over to the beach, drive because it looked like a much more than the listed 7 minute walk to the El Cuyo Playa. It took more like ten, fifteen minutes drive to get there and when we found a lot of trash, bottles plastic trash styrofoam, diapers etc. not e place where you would want to spend time.The "trash station" had no trash cans, just a mountain of trash strewn around it. The playa had a foul smell from trash and likely from a lot of rotting sargasso, seaweed on the beach and in the water. We left to go back to the hotel to t"

"Mia she’s very nice with us I would like to come back "