Khách sạn Rila

"Was a nice and very helpful "

"At this price point, Hotel Grand, in Samakov, is excellent value. The owner, Stanislav, was very helpful and gave us great service. The room was fine, the restaurant was fine, the bar was fine. There are 4 large supermarkets very near the hotel. We like supermarkets :) We had a great, comfortable stay. Thank you Stanislav and your team :)"

"Unfriendly host. No inclination to be helpful. KETTLE in room, but no coffee only tea. Absolutly no amenities to have lunch or dinner in room or some common aeria. She had a micro wave behind the counter, but was offended by the idea of sharing it with the guest. "

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Room was clean and tidy. The Mountain View and little balcony was very nice. The parking was easy and spacious. It was in close walking distance to the downtown Bansko area where all the bars and restaurants are. The owners were very pleasant. "

"A very nice hotel great spa Staff very helpfull "

"Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows"

"Çok memnun kaldık. Tertemiz otel, yataklar biraz fazla yumuşak, dolayısıyla içine çöküyor. Bu konu dışında fiyat kalite oranlaması ile çok memnun kaldık. Aile işletiyor. Harika insanlar. Çok sevdik. Yine gideceğiz."

"Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend "

"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate. Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...

"The Hotel Tanne is a remarkable escape. The room was gorgeous, with beautiful views, and positioned within a breathtaking courtyard. The food was authentic and delicious. But the most striking aspect is the staff. Our first visit to Bansko, with very rudimentary Bulgarian language skills, the staff nevertheless met our every question and need with a smile and a helpful answer. This place deserves more stars than I am allowed to give."

"Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. "

"Very clean room. Amazing views of the mountains. Great selection of food for breakfast. Helpful staff. Recommend."

"Everything was perfect "