Search Hotels Near Río Claro Valley, Medellin

"yes"

"Buen lugar pero el personal baja calidad de servicio."

"Yes clean room, kitchen was equipped with the necessary, the two guys who prepare the meal , they were excellent "

"Lugar bueno, céntrico."

"Clean room, love location and staff always kind"

"Aunque el hotel es nuevo y continúa bajo construcción, posee un buen servicio, las instalaciones son limpias y está muy bien ubicado. "

"El staff fue muy amable y atento, la habitación era linda y el hotel en general es muy bonito, además de tener una excelente ubicación. Definitivamente tiene mucho potencial. Sin embargo, al llegar la habitación aparentemente acababa de ser desocupada y no estaba lista: olía a cigarro, había trastes mal lavados, la cafetera y el microondas estaban sucios, así como el lavamanos, y faltaban productos en el frigobar. Mencionamos estos detalles, pero la cafetera y el microondas nunca fueron limpiados. El jacuzzi tampoco recibió mantenimiento durante nuestra estancia; el agua estuvo verde, turbia y con mal olor, por lo que no pudimos disfrutarlo, además de solo poder usarlo una hora al día. El desayuno es rico, aunque las porciones son pequeñas. Con mejor control en limpieza y mantenimiento, la experiencia podría estar al nivel del lugar."

"Courteous welcoming staff, excellent breakfast buffet, good location."

"It was a very disappointing experience. The biggest issue is the location. The hotel is directly next to a busy street, and the noise is constant day and night. You can clearly hear people talking outside, cars, buses, and motorcycles at all hours, including early in the morning. It was extremely difficult to get proper rest. If you are looking for a quiet and comfortable stay, this is not the place. To make matters worse, the bed sheets were dirty upon arrival. This is completely unacceptable and raises serious concerns about cleanliness and housekeeping standards. Breakfast was very basic and underwhelming. The options were limited and did not reflect what you would expect from a hotel of this category. We also had dinner one night at the rooftop restaurant, and the service was unacceptable. The waiter did not know the menu at all. We asked three very simple questions about the dishes, and he had no answers. He seemed completely unprepared, which made the dining experience frustrating and unprofessional. Overall, the hotel fell far below expectations due to the constant noise, cleanliness issues, poor breakfast quality, and lack of proper staff training. I would not stay here again "