Resort & khách sạn có spa tại Rio de Janeiro, từ 2.251.000 ₫

"The property is beautiful. Located right across the street from the beach. The problem is with the staff, they are either incompetent or just don’t care, not all of them, but most. Here is one example..I called for baggage service at 6pm, at 630 after three more calls, my wife and I had to drag 5 bags downstairs (elevators) all the way out to valet. This is not what I would expect for 700$ per night. I have a few more examples like this which has led us to decide never to stay at this...

"Staff I would say is the most valuable asset of this place, shout out to Mr. Guillherme, the Tour Concierge, he was always so eager to assist us always with a great smile and we felt he went above and beyond with his service. "

"Large room with amazing ocean view! Breakfast buffet is excellent and has an omelette bar. Prices are reasonable at pool and lobby bars. "

"Great place to spend your vacation, everything was clean and safe, great restaurants, gym and spa, friendly staff, safe beach and the neighborhood. Planning to return in the near future."

"Great staff, Great location"

"We stayed in the executive level so had access to the executive lounge. Which was nice but quite small. The bathrooms were a little old. Some staff were excellent, some not quite so keen to help. Very good breakfasts! The Hilton is quite a big and busy hotel but very well located "

"I can not express the great pleasure I had staying at the Copacabana Palace! They overdid their self!! Thank you! "

"El costo del hotel fue excesivo y aunque entiendo que era época de carnaval ni la habitación ni el servicio estaban a la altura, la habitación era muy pequeña sin casi espacios para almacenar el equipaje, los productos de aseo personal súper simples y sin fragancia, la vista fue terrible, no recomendaría ni volvería a hospedarme en este hotel, completamente decepcionante"