Khách sạn gần Trung tâm mua sắm Rivergate tại Nashville

"Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected."

"The room wasn't the cleanest. There were stains, and the paint was bubbling off the door. "

"The nice room with kitchen"

"Rhe breakfast menu was fresh and there were plenty of breakfast choices for rveryone."

"Toilet clogged, no plunger available, no manager or maintenance on duty, could not relocate room as hotel full capacity. Only 1 employee on duty. Had to send my husband out to walgreens. R5 minutes round trip to get a plunger to fix our toilet so we would have a working restroom. Horrible customer service. Would not recommend as hotel is poorky managed and not staffed well."

"Smooth check in, convenient location, clean rooms, breakfast included, and helpful staff! "

"Very nice"

"The room could better renovated there were stains on the walls, peeling paint, mold stains on the wall, hair in the bathroom, the toilet would move like it’s not bolted down, there was a loud sound from the fridge and burn holes in covers. Staff was amazing quick and nice. It was decent for a place to sleep for 3 days definitely needs some up keep."

"German cockroaches in the room, ceiling in the bathroom cracked and falling in. Room smelled like cigarettes. Didn’t even touch breakfast. "

"Overall it was okay. The ac unit in room wasn’t working great, was really humid in the rooms. Bathtub has either rust stains or old blood. The breakfast food was super cold every morning at 7:30am. The elevator and hallways smelled liked weed. "

"The pool is listed on their website, the outside sign and in the Expedia listing, but is closed. The bathroom is covered in mold. The red chair in the corner of the room is covered in suspicious bodily fluid stains. My young child and I were traveling alone and placed at the end of the top floor with a connecting room door that we had to block off. The air did not work correctly and the room was very hot and stuffy. The smell inside the room was like bad weed and stale cigarettes. There is also...

"Room was kinda drab and there was some dirt; ac was working on and off "

"Charged $100 for incidentals at a hotel that offers none and for a well below average hotel. 4 Star Hotels only ask for for $50. Never again. "

"Everything was clean, toilet was hard to flush because it was tied to the lever to help it work. Desk clerk did his job but was not friendly when I checked in. The clerk at the desk the next morning was friendly and helpful. "

"Filthy, Smoked in, NO HOT WATER , cockroaches, homeless in parking lot, staff not present, gross floors and walls"

"The room could have been better taken care of but the a/c worked fine, the front desk staff was very nice. My only real complaint would be our room did not have a microwave or fridge vut that was it!"

"Very clean. Puctures looked exactly how room did. Nice and quiet"

"Yes"

"Very good price point! Very quiet, but close to everything. Beds were very comfy. Flooring was fresh and clean. Walking distance to the lake."