Khách sạn Ruhengeri

"I booked a small single room which was perrfectly adequate for my needs. The wifi was challenging, but the reception worked on it and got it to work for me. Very friendly and helpful staff, the food was good, and they were open to fix us something not on the menu. Its located off the main road outside of the town center, but is still a walkable distance from the business centers. "

"The staff was very friendly and eager to help. The facilities are great with an excellent (and surprisingly big) garden. The volcanic tunnel on the property is huge and worth the visit by itself."

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area."

"The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room."

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"I was working remotely and enjoyed the peaceful vibe and strong internet. The views helped me relax after meetings."

"The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater."

"Great customer care"

"Snow Hotel hade ingen bokning på oss genom hotels.com. när vi anlände trots att vi bokat och pengar dragits. Inget som stod på hotels.com. stämde med verkligheten förutom namn och adress. Det som annonseras på hotels.com är inte det verkliga snow Hotel. Bilden stämmer ej, faciliteterna stämmer ej. Vi fick boka och betala ett rum på plats, trevlig personal och ok standard för priset. "