"The staff at this property are exceptional. From check-in to check-out, everyone is very accommodating and friendly. Robert at the front desk was very helpful and Patrick in Porter Services is exceptional. He always remembers our faces when we return and is always ready to assist us when needed. We have been traveling to Kenya for the past seven years and always stay at this property when we are in Nairobi."
"I had a wonderful experience at the hotel, where I enjoyed exceptional service, comfortable accommodations, and a convenient location, making my stay truly unforgettable."
"The hotel is OUTSIDE the airport area and so to go to the airport, traveler have to get out of the airpot-shuttle and walk through a separate security pass through and reboard the airport-shuttle. Although only 2.5 miles away, travel from the hotel to the airport takes about 25 minutes (with moderate traffic)"
"Overall, I enjoyed my 4-day stay in this centrally located hotel. The staff at Reception area and in the restaurant serving breakfast were professional and hospitable. The management team quickly relocated me to a new room when a maintenance issue arose. I would recommend choosing a room that doesn't face the main room in front of the hotel."
"The staff were very pleasant. The reception ladies were so kind and helpful as I was travelling in and out of the hospital. Kelvin was really friendly in helping out. The breakfast food and food in general should have more options but it wasw really good."