Khách sạn Saddle Rock

"Very pleasant stay, the hotel is beautiful and well maintained. We got a free upgrade, will definitely be back again"

"Great attention to detail and well managed"

"Clean room"

"I like the front door and elevator security. Made me feel safe."

"Checkin was for 3. First room ready to be occupied was at 5 We came 8 in the morning that day. Really obnoxious"

"Stunning hotel, very clean. Staff friendly but not very helpful at check out. Check-in staff were excellent and provided a free upgrade as the room wasn’t ready in time. Card charges were poorly explained and no information was provided at check-out regarding refunding unused room credit. It definitely seemed as though staff were trying to get you checked out as fast as possible rather than explain things. Would stay again despite this."

"My room was clean and the bed was comfortable. Breakfast was delicious."

"Nice experience"

"They charge a resort fee that was never disclosed. What’s surprising is that there isn’t actually a resort on the property, just an old gym. They also charge guests to store their luggage on the day of departure, which is something I’ve never encountered before. On a positive note, the staff were friendly and helpful."

"The nicest part of this hotel was the lobby and location other wise mid. The elevators were limited and slow. The AC in our room was outdated and did not cool. We got in late and the next morning a housekeeper knocked on our door at 9am and when we told her we did not need her services she insisted on us opening the door to give us towels. We had enough towels. We put the do not disturb door plaque and did not use housekeeping services for the rest of our stay. The sheet and the shower curtain...

"This was the smallest Hampton Inn room we've ever stayed in (we stay at Hapmton very often). There was no space for luggage. The bathroom had no place to put our toiletries. I could barely fit between the foot of the bed and the wall. The elevator system was designed to incur maximum frustration to the guest. We often had to wait for 15 to 20 minutes and 5 or six elevators to go down since they were always packed when the doors opened on our floor. On the day we were checking out it was even...

"It was clean, great location, helpful staff!"

"Nothing super special about the hotel, but we had a nice stay. We were seeing a show at the Beacon Theater and the location of the hotel was super convenient. I would stay here again."

"The ac one night didn’t cool the room down enough. It was set on 68 and the temp of the room was 72 for hours"

"Nice budget friendly hotel in a good location."

"I use this hotel frequently when I stay in the city. It’s always very clean and accommodating. The location is also wonderful."

"The room was small as expected. They could have added a few more shelves & inserts on the wall to help compensate. The room was clean, we had to ask for everything we needed. They do not come to your room everyday for towels, garbage, etc. The staff was helpful when we needed something. This location does not have the concierge desk that helps with navigation and tickets like at other locations. We did not eat at any of their restaurants but have at others and they are good. The location is...

"Our room was very humid to the point where my comforter was damp to the touch. The shower did not drain well and if you took a shower for longer than 5 min the bathroom flooded. Overall not impressed with our room. However the rooftop, bar, restaurant, lobby, sitting areas were all great!"