"The staff was outstanding. They remembered our order at the bar each day. Everyone was friendly, kind, and helpful. The housekeeping staff who did turn down each night left extra chocolates for my father who had commented on how much he enjoyed them. The front desk went above and beyond to support every need we had (printing, extending stay when flights were cancelled, etc). Every part of the stay was perfect. "
"The staff made this stay excellent - especially Santiago who checked us in and was happy to recommend local eateries for us upon request. The room was spacious and the spa / pool facilities were excellent.
There are only few niggles that could do with improvement: the lighting within the room, the availability of room air conditioning year round and a more extensive breakfast (greater fruit availability).
That being said, we would definitely return. Truly the staff were so hospitable and kind, and the spa facilities were impressive particularly at the price point. "
"The hotel is lovely and clean. Staff were friendly & helpful. They provide you with water, coffee & tea in your room which was a great touch.
Breakfast was really good with a beautiful view.
My only criticism was how much building work was going on where the hotel was situated, which isn’t the hotels fault at all hence why I’m not lowering the rating but is just a heads up for other guests. The balcony we had was very spacious and clean though.
The hotel is situated walking distance to various shops, restaurants & bars. "
"Room has areas of improvement re cleanliness eg mould on bathroom mirror, dirt on footstool in bathroom and hair on bedroom floor.
Water in the evening was like warm, in the morning it was hot.
The outdoor pool looked inviting but it wasn't open to use.
Breakfast was good but toaster extremely slow.
Parking was good.
"