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"Clean convenient helpful staff"

"Wonderful! "

"This property was beautiful and comfortable."

"We loved staying at the Grand Hotel. The staff were gracious, professional, yet friendly. Food in the dining room was excellent. We particularly enjoyed all the choices for breakfast. Our room looked onto the lake. Spectacular view. "

"My stay was absolutely perfect! I will definitely come back again in Winter. "

"Very nice and friendly staff also fabulous food at restaurant"

"Staff was so friendly and helpful "

"This is a lonely, fairly small hotel. We stayed in the Panorama Suite which was really spacious, impressive and comfortable with great views. This is a great hotel to be near the zell am see slope, walking distance to rental shops and the slope. The breakfast was nice, although the restaurant is quite small and it does get very busy with everyone wanting to hit the slopes in the morning. There is space at the hotel to store ski equipment, although it is limited and if you stay or later you're not guaranteed space. We were a little disappointed but the facilities, we thought there would be more spa like facilities but it is just a sauna in the basement which we didn't fancy going in. In the local area there isn't too much going on - we found the dining options limited from a vegetarian/vegan perspective, and a lot of activities that were recommended were not open until summer (i.e boat trips on the lake). We would rather have stayed in Kaprun on reflection. However it was still a good stay, and it's also conveniently located for bus stops to take you to the other slopes. Would recommend for a short stay. "

"The hotel was pretty and the pool was wonderful but it felt like they were trying to make money off of us at every turn. For example, the hotel sent many emails telling us about the complimentary summer pass, they gave it to us on arrival with a glass of wine, then surprised us with a huge fee as we were checking out. They charged for the fusball table in the game room, and other tiny things that most hotels would give for free. The tea box in the room even had a note saying "don't ask us for more sugar or tea. You can buy more in our shop downstairs". The front desk staff was very friendly, but the restaurant staff was pretty rude (one person acted exasperated when we wanted to add a tip because it was after they printed the reciept). I was very much looking forward to our stay and was disappointed with our experience. "