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"We had a spectacular Premier balcony room with a corner of windows overlooking the river! It was perfectly cleaned each day and perfect in every way. I recommend to splurge on this. The buffet at the Next2 Cafe had an impressive array of delicious offerings. The location was also near perfect within walking distance to breakfast, lunch , dinner, massage, MRT, ferries, and even a money exchange next door. A great base to explore anywhere you want to go. The pool was great to enjoy after a hot day around town. The service was also impressive in every aspect. We took the complementary shuttle service to the pier area multiple times a day. Every staff member greeted us with a smile and a welcome back. We also stayed in 5 star hotels in Shanghai and Singapore during our trip, but this was the best overall experience. Now I know why it’s called the Shangri-La!"

"Outstanding service, very nice premises, lots of great food choices at breakfast "

"Excellent "

"Good location, street very busy in to the early hours, not for you if you want peace and quiet "

"Nice and clean hotel. Spa was conveniently located within hotel and opening hours are good. Tuk Tuk was convenient to provide access to BTS station"

"Clean room Great staff "

"The room and hotel were very nice. We really liked having a washer/dryer to do some laundry. The location wasn't close to the temples but was in a nice area with plenty of restaurants, bars and shopping. There is a decent night market a couple blocks away. "

" Very good "

"great service, friendly staff. "