Find hotels in San Agustín Loxicha from 641.934 ₫

"La Valise Mazunte is, without question, a stunning property. The design, the views, and the overall atmosphere are exceptional, and the food was a true highlight—the chef is superb and delivers a memorable culinary experience. However, the service unfortunately falls short of what one would expect from a hotel with such potential. While the staff is genuinely kind and well-intentioned, the hotel feels understaffed and unable to deliver a luxury experience. There is no room service, no minibar in the rooms, and no poolside or beachside service, which makes the stay feel limited—especially given the remote location. I booked this stay to celebrate my partner’s birthday, and arranging something as simple as a special meal proved unnecessarily difficult. Communication before arrival was slow and required multiple follow-ups, even through Instagram, just to get a response via WhatsApp. During the stay, service remained inconsistent. The bartender was attentive, but overall service was slow, and staff seemed constrained in what they could offer. The wine selection is also very limited. The rooms are comfortable, but attention to detail could improve. For example, our room was supposed to include a video projector (the only one on the property), but it was unavailable due to repairs, which we were only informed about upon arrival. This is a hotel with incredible potential, but currently it feels like it delivers the bare minimum operationally."

"I will return as I found the accommodations delightful. Rustic in a good way. The walk to the beach is 5 minutes and places you in the center of Playa Zipolite. The main street with restaurants is also about a 5 minute walk. The owner and staff are very welcoming and helpful."

"Use the provided mosquito repellent. "

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"Hotel is on the beach and has great food if you want to stay by pool/beach and do nothing else."

"It was beautiful. We had an awesome time. We stayed in the oceanfront room. The plunge pool was the best. Everything about our stay was so relaxing. I especially loved all of the plants and flowers around the property. The food was delicious. My only complaint is that the drinks were very expensive. But I was fine to just have water. "

"Loved it hear! The staff were so friendly, the hotel was amazing, the room was large and comfortable, and the views were beautiful. "

"It's very rustic and sweet, as is the staff."

"I arrived at check-in and was confused that the ‘exclusive room’ I booked on Expedia was not available. Instead I was given the ‘master room’ which I specifically avoided booking. The front desk apologized saying Expedia showed I booked the master room but that there was nothing they could do and I’d have to contact expedia. Expedia confirmed I did book the exclusive room and they tried calling the hotel repeatedly but the hotel didn’t pick up the phone. I showed the manager my booking and mentioned Expedia is trying to contact them and they said “ok” and shrugged it off. Shocked that the hotel didn’t care and left it to the customer to sort out with Expedia. Condition of the room i was stuck with and didn’t book: the main door was about to fall off the hinges from rusted out hardware. Stains all over the bedsheets and furniture. Some of the lights wouldn’t turn on. Numerous window latches would not close. Room didn’t feel Secure. Ultimately Expedia made right with me but the hotel did literally nothing and didn’t care at all. On top of this, there was a highly venemous yellow bellied sea snake on the beach in front of the hotel at night. While rare, the hotel also could have at least warned guests about the potential threat of any animals on/near the property. "