Khách sạn San Antonio

"We had a wonderful stay at the Hyatt Grand Reserve Puerto Rico. The resort is beautiful, well maintained, and offers a relaxing luxury atmosphere. The staff was friendly and attentive throughout our visit, and a special thank you to Laura at the front desk for her exceptional service and warm hospitality. She made us feel welcome from the moment we arrived. Overall, a great experience, and we look forward to returning in the future."

"Do the nature tour and ride the bikes all around the property."

"It would really be nice if you will put carpet as the floors are really cold. It is either you place carpet or provide disposable slippers"

"Excellent hotel and service."

"Excelente"

"No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico"

"-"

"No water for over 12 hours and the beach is located across the highway you will have to go up stairs and cross the bridge not how it was showed on the website:"

"Everything great"

"This place was amazing. Everything about the hospitality to the view of the place was beautiful. It was so private and quiet. I will definitely recommend to anyone who’s coming to San Juan for the first time."

"J’ai séjourné 4 nuits La 2 e journée la chambre n’avait pas été faite J’ai texté l’employé car il n’y a jamais personne à la réception. J’ai demandé de faire la chambre.Le lendemain la 3 e journée la chambre n’a pas été faite Je suis allé a la reception me plaindre car enfin un être humain. La préposée a écris une note dans son ordi.La 4 e journée même situation et je me suis encore plaint.Dans tout mon séjour ils n’ont jamais nettoyé ma chambre , pas de serviette propre. En plus pas d’eau...

"."

"No so clean but it’s okay"

"This Hotel was very dishonest. Staying here caused my daughter anxiety and I had a panic attack. The situation was so horrible that we only stayed one night but they charged me for 4 nights. They basically robbed us. There was no water and the hotel did not let me know this at check in. I noticed that they were not letting any new guests know. By the end of the day we were helping the 2 staff members carry buckets of water from the jacuzzi to our rooms to use to flush the toilet. The hotel staff...

"No running water my whole stay there.couldn’t shower or even use the bathroom for 4 whole days"

"Great DEFINITELY RECOMMENDED"

"Located in a safe and quiet area, lots of places at walking distance for food and fun, also the staff was super nice and helpful. I will definitely be coming back here!"

"The overall customer service was amazing. We travel a lot, every two months. The cost to stay here being it not all inclusive is way to high. This is a remote area. Food and drinks way too expensive and the lack of free night time entertainment are items that made us not want to return. Way too expensive for a mediocre resort."

"I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

"It wasn't easy getting to the hotel the detection should be more especially"