Is Hotel La Media Luna pet-friendly?

No, pets are not allowed at this property.

Does Hotel La Media Luna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies.

Where is Hotel La Media Luna located?

Located in Zona Centro, this hotel is within a 5-minute walk of Arches of Carmen and San Cristóbal de las Casas Cathedral. Santo Domingo Handicraft Market and Museo de San Cristóbal are also within 5 minutes.

Reviews, Deals & Photos 2025

4/10 Poor

Ana, Ciudad de México

21 Apr 2017

Liked: Cleanliness, staff & service

Disliked: Room comfort

Hotel bonito y céntrico pero el descanso imposible

El personal muy amable y atento, el hotel limpio y bonito pero dormir bien fue imposible, demasiado ruido, las paredes muy delgadas todo lo que pasaba afuera de la habitación desde las 7am se escuchaba, niños gritando, gente hablando todo se oía como si estuvieran dentro en el cuarto. No lo recomiendo si buscan poder dormir bien. La relación precio calidad más o menos, esta bien ubicado pero las habitaciones son súper sencillas , si por lo menos hubiera sido silencioso. En internet dice que aceptan perros y al llegar me dijeron que no y me cobraron extra por ellos. Tambien hubo problemas con el cobro de la tarjeta y la tarifa originalmente estipulada , supongo que falta de comunicación entre el personal, todo esto cuenta mucho cuando uno lo Único que quiere es descansar . Las chicas que trabajan ahí muy amables también la gerente pero al final eso no compensó

6/10 Okay

Gerardo, Estado de México

20 Apr 2017

Liked: Cleanliness

Disliked: Room comfort

Hotel con buena ubicación

Al hospedarme con mi familia pedimos cambio de cuarto, ya que el que nos asignaron tenía una cama con el colchón en muy malas condiciones y la ropa de cama estaba limpia pero muy luida, también había fuga en el lavabo. Nos asignaron otro cuarto en mejores condiciones, pero aún así los colchones no eran cómodos. Al parecer la administración es nueva y están en proceso de cambio de mobiliario; pienso que cuando eso ocurra el hotel subirá mucho de nivel. Otro detalle es que no nos dieron llave de cuarto y los recepcionistas nos tenían que abrir, lo que en ocasiones es incómodo.

4/10 Poor

Verified traveller

20 Mar 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No servía el control de la tv. No entregaron factura de mi estancia. En recepción nadie daba solución

2/10 Terrible

mario roman

19 Mar 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inseguro pesimo servicio

Pésimo servicio. Inseguro Area de Recepción sin buena atención Nada recomendable Tuvimos que llamar a la policía por la inseguridad del hotel

2/10 Terrible

Verified traveller

4 Mar 2017

Disliked: Property conditions & facilities

dormire all'addiaccio...esperienza unica

Arrivati in hotel all'una di notte perchè nessuno sembrava conoscerlo, abbiamo scoperto che la nostra prenotazione non era andata a buon fine con la scusa di avere problemi con expedia, secondo me, essendoci il tutto esaurito in città, hanno pensato di affitare la nostra camera pensando che non saremmo più andati. Dopo un lungo giro di telefonate, avendo costatato il tutto esaurito negli hotel limitrofi, sono riuscita a convincere alle 3 di notte l'addetto alla reception a farci dormire in uno stanzino che fungeva da lavanderia. Abbiamo steso a terra alcuni piumoni e "dormito" così addirittura fino alle 7 del mattino quando dovevamo liberare la stanzetta occupata da lavatrici asciugatrici e biancheria sporca per permettere loro di utilizzarla. La seconda notte abbiamo dormito in una vera camera, la recensione è su quella.

8/10 Good

Verified traveller

29 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities

Teniendo en cuenta que expedia no realizó mi Reservacion como me confirmó el personal del hotel se porto muy amable Es una porqueria la página expedia, como se atreven a dejarnos así sin donde alojarnos

6/10 Okay

PHILIPPE EMMANUEL, mexico df

2 Apr 2016

Liked: Cleanliness, staff & service

todo bien excepto la agencia de viajes del hotel

8/10 Good

Faith , Valladolid

29 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good location

Clean, comfortable, close to everything and very quiet. Sometimes water for shower could be hotter.

10/10 Excellent

Verified traveller

6 Jan 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable la estancia

Un lugar muy bonito y muy bien ubicado. Y muy buen personal muy atentos.

2/10 Terrible

Tere, Cartagena

4 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Forced to book another hotel

We booked more than three weeks in advance through expedia and wrote to the hotel to ask about parking and confirm our booking. We received a reply confirming the exact dates with the information we had requested, but to our surprise, when we arrived at the hotel the receptionist almost didn't even let us in, saying that he had no pending reservations for the day. We showed our confirmation but he said the system did not show our reservation at all, that he did not have availability. It was 9:30 pm, we had just driven for an hour, traveled by plane, etc... We showed him the email we received from the hotel with the confirmation. He had no intentions of helping us or even investigating the issue and we basically forced him to contact the reservation manager who had sent us the email. He said the only room he had available was a shared bathroom and that they would change room the following day. The room was a tiny cube, our bags almost didn't fit, and the bathroom had hairs on the floor, very disgusting. As we came here for comfort, we decided to ask around at other hotels to find a better option and we did, so we came back for our bags. When we arrived the receptionist told us that he did have our room ready and that they could give it to us right away, we found it odd that 40 minutes before he had said he had no rooms... so we left. He became very altered and rude, accusing us of bad intentions, saying he did not want guests like us, basically shutting the door on our face

4/10 Poor

Verified traveller

2 Jan 2016

Disliked: Property conditions & facilities, room comfort

Hotel- very basic amenities

The staff was OK but the hotel 's amenities, decor, etc. are all extremely basic. The bed was uncomfortable with a bare bones mattress (no spring mattress, this was an old-school strip of materials, that's it) and creaked all the time. There's an analog TV with no remote and no cable. (the TV reception seemed as if there was no antenna attached even). There is no phone. But, perhaps this is all one must expect at the low price charged. We booked this hotel as nothing else was available and I would not choose to go back here again.

4/10 Poor

Verified traveller

31 Dec 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced but Good Location

We stayed around new years and, thus, the room rate was probably a bit higher than normal (just over $100 USD per night). Though the room was large (2 bedrooms with a kitchen) the room was not at all comfortable. The bathroom was a bit of a mess with mold growing on the wall in the shower. The location, however, is very good, as it is very close to some of the better restaurants and night life in San Cristobal. If I were to do it again, I would have stayed further north in the city.

8/10 Good

Verified traveller

27 Dec 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Great place, in the middel of the centre. The room is clean and the people were frendly. The bed was a little hard.

8/10 Good

Verified traveller

8 Dec 2015

Liked: Cleanliness, property conditions & facilities

Nettes Hotel am Stadtrand von San Cristobal

Zimmer sind um einen Innenhof platziert. WLAN gut. Zimmereinrichtung ausreichend, kostenloses Mineralwasser. Touren sollte man in einem Büro in der Stadt buchen, da diese vom Hotel teurer angeboten werden. San Cristobal selbst? Die hohe Abgasbelastung durch die ständigen Verkehrsstaus nimmt der Stadt ihren Charme, aber dafür kann das Hotel nichts.

8/10 Good

Carlos Enriaue, Paris, France

29 Nov 2015

Hotel agradable cerca del centro

El personal fue muy amable. Las habitaciones son agradables. El cuarto de baño es un poco vetusto. El hotel está muy bien ubicado.

8/10 Good

Steve, London

20 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, comfortable and well located

Great location a few steps from Andador Turístico and walkable from the bus terminal. I asked for a quiet room and had one right at the back. A bit dark but otherwise perfect and spacious. I could check in early which was great.

10/10 Excellent

Gerardo, Cancun

8 Aug 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias por todo

Excelente, servicio, comida, habitacion, limpieza, personal, nos trataron super bien

4/10 Poor

Verified traveller

16 Jul 2015

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Centralt og roligt beliggende

Hotellet er ikke trestjernet, højst 2 stjerner. Trænger til opfriskning. Restaurant indbyder ikke til brug. Ingen spiste morgenmad eller andet i de 4 dage vi var der.

2/10 Terrible

Verified traveller

9 Mar 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne vaut pas le prix

Hôtel difficile d'accès en voiture, compte tenu des axes piétonniers et des sens uniques. L'établissement n'offre pas de stationnement contrairement à d'autres hôtels proches et moins chers. Les chambres sont organisées autour d'une cour intérieure couverte. Bien pour isoler des bruits de la rue, mais cela fait de l'écho et on peut profiter des ronflements issus de la chambre à 20 mètres... Par ailleurs, pas de clim, on aère en ouvrant la petite fenêtre sur la cour intérieure. Le lit matrimonial doit faire à peine 120 cm de large, et sur un détestable sommier métallique, sorti tout droit des années 70.

10/10 Excellent

Verified traveller

2 Feb 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado y tranquilo.

El hotel está ubicado paralelo al inicio de la calle peatonal en donde se encuentran muchos restaurantes y tiendas; también se encuentra a tres cuadras del centro de San Cristobal. Los cuartos son muy lindos (comparten el estilo de San Cristobal, en general) y bastante tranquilo el ambiente. Por el buen precio y ubicación sin duda lo recomiendo.

10/10 Excellent

Dario

4 Jan 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carmelo Ramos

25 Sep 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar modesto

El hotel se encuentra bien ubicado, a unas cuadras de la estación ADO y de la Central de Camiones, es un Hotel Rústico y sin pretensiones, aunque podría ser un poco más económico, no me gustó que me cobraran en dólares y ni siquiera supe a qué tipo de cambio, al final me pareció algo costosa la habitación, creo que por ese precio pude encontrar algo más típico, sin embargo fueron amables en guardarnos nuestro equipaje hasta que tomáramos nuestro camión hacia otra ciudad.

6/10 Okay

Thomas E Crane, Tonawada NY USA

4 Aug 2014

Liked: Cleanliness, property conditions & facilities

I arrived late and the place was locked up..however, they did not charge me for that missed night..so I was grateful for that...the room was stuffy..no fan..the windows opened on the public corridor..so not feasible to open them..staff were friendly I would recommend this hotel..if they would provide a chair and a fan...

10/10 Excellent

Verified traveller

12 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

El hotel muy bonito, mis perritos felices!!!, me encanto. La ubicación magnífica, el personal muy atento y amable, así que lo recomiendo ampliamente, mi esposo y yo con gusto nos volveremos a hospedar ahí.

4/10 Poor

David Rodriguez, Villahermosa

22 Mar 2014

Liked: Cleanliness

Disliked: Staff & service, room comfort

Regular a secas

Las habitaciones no estan como se Mencionan aqui, los colchones se le sienten los resortes. Tienen un solo lugar de estacionamiento en otro hotel, pidan lugar antes, pero por un precio bajo no es mala relacion valor precio.

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Hotel La Media Luna

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Hotel La Media Luna Reviews

Reviews

Good

8.6/10

8.2/10

7.6/10

Reviews

4/10 Poor

Ana, Ciudad de México

Hotel bonito y céntrico pero el descanso imposible

Ana

6/10 Okay

Gerardo, Estado de México

Hotel con buena ubicación

Gerardo

4/10 Poor

Verified traveller

Verified traveller

2/10 Terrible

mario roman

Inseguro pesimo servicio

mario roman

2/10 Terrible

Verified traveller

dormire all'addiaccio...esperienza unica