Search Cottages in San José del Cabo

"The room overlooked the beach. We were given two queen beds instead of a booked King bed. The curtains were hanging off the rail. The cleaner did not take away used towels, replenish toilet rolls, replenish empty shampoo or body wash. The whole room needed a paint refurbish. Indoor and out. Adult pool was great. Great pool staff, and very clean. Beach view was great. This quite frankly along with the butler service made the vacation. But not everyone can afford to upgrade. Staff friendly some more than others. Adult only pool staff awesome, some restaurant staff more than others gave excellent customer service. Little things that matter for example, bringing a saucer for a cup, topping up tea and coffee without being asked, use of side plates. The butler service was amazing (Altitude only) very customer service orientated. Very attentive to needs and willing to give advice plus make themself available in times of uncertainty or need. Very impressed with that service. "

"Great stay, friendly staff."

"I had high expectations for the hotel. Upon arrival it was a beautiful looking hotel. After checking in we were greeted by our concierge Oswaldo who said he would make out dinner reservations for the night but in actuality he was trying to sell us a time share. When he knew were we not interested and just wanted to start out vacations he was visibly annoyed. After getting settled in our “Ocean view” room we quickly realized it wasn’t Ocean view at all. We decided that wasn’t a deal breaker so we got ready for dinner and upon arrival we were told that they didn’t have a reservation for us. Our lovely concierge must have either canceled or is make one to begin with. Not impressed The pool closes at 8 and with a lack of entertainment that is a little disappointing to say the least. Breakfast was good and the Italian restaurant was good as well. I will not be returning or recommending this hotel."

"We had the most amazing stay at Hyatt Ziva Los Cabos with our 15-month-old—it truly exceeded all expectations for traveling with a toddler. The resort is incredibly family-friendly and made everything feel easy and relaxing. One of our favorite parts was the pool setup, especially the comfortable beds by the pool. Having a cozy place to relax while still being close to the water made such a difference with a little one. We could actually enjoy downtime while keeping an eye on our toddler. The kids activities were fantastic and thoughtfully planned, even for younger children. There was always something engaging going on, and the staff was so warm and attentive. What really stood out was the family time at the Kids Zone. It was such a special space where we could play together, let our toddler explore safely, and make memories as a family. It didn’t feel like just childcare—it felt like a place designed for connection. Overall, this resort is a dream for families with young kids. We felt taken care of, relaxed, and genuinely enjoyed every moment. We can’t wait to come back!"

"All the little touches make the One and Only a perfect 5 star, and provide value to a resort squarely in the luxury category in San Jose."

"Loved our stay! The property is so clean. Staff is friendly & welcoming. The price was excellent. The food at the buffets served daily was very good. Definitely a great place to stay. "

"Room was kept clean. Staff was accommodating for the most part. Food was not that good and lacked good options."

"Me and my family have stayed at this resort multiple times over the last decade plus. This recent trip was a little underwhelming when it came to the room cleanliness where the floors were left gritty and sandy and the drinks and snacks were not re-stocked as they usually are. And many weddings were scheduled this week making the normal entertainment venues relocate to sub-optimal locations in the resort. Other than that, all other aspects of the stay were 5 star as usual."

"We have stayed here many times. Service was great when we first stayed many years ago and then it declined, last year I debated whether to come back. This year I can say that the service was very much improved. They now have an 18% service charge added to all food and beverage orders and maybe that is part of how they have retained a better staff but in any event it was much improved over the past few years and I am OK with the built in service charge if that's what fixed it. The facility has always been great, glad the service is back on track."