Search Hotels by Accor Hotels in San Juan

"THEY DO NOT OFFER A COMPLIMENTARY AIRPORT SHUTTLE AS ADVERTISED. They have stopped this service since the pandemic but failed to update their third party booking partners. They only informed me of this the day before my check-in, and their remedy was to offer me a hotel car for p1,200 - a scam because my grab car cost p150. The hotel was nice yes and convenient 15 min walk to the newport mall but im very disappointed about the airport shuttle. It was the whole reason I booked this hotel."

"Staff never fails to make me feel like a VIP !!"

"For once a hotel where the price matches what it offers. Great staff ( JR front desk) who actually like having you visit. Rooms were stunning and breakfast was so extravagant. We have been traveling for 7 weeks and this was the best hotel experience "

"Amazing!!! The best breakfast and best pool amenity of all the multiple stays we had on our visit. Free Airport shuttle was a welcomed bonus. Top notch courteous and helpful staff - a great reflection of the Filipino hospitality. Definitely comeback and refer to our family and friends. "

"This is my go-to hotel when I fly in from the US to meet my girlfriend."

"Comfortable bed, clean room and the size of a cruise ship cabin. Complimentary water each day. Coffee & tea. Appointment for a massage highly recommend calling as soon as possible.Daily breakfast buffet was very good."

"This hotel is an excellent place to stay. I accidentally dropped my wallet after getting out of the taxi, and the staff quickly found and returned it, saving my vacation! The buffet breakfast was very good, and the pool was a lot of fun. The bed was comfortable, and Ayala Malls Manila Bay is nearby, which made shopping and dining very convenient.The hotel restaurant served top-quality dishes, and I recommend this hotel for both short and long stays."

"Very nice. Elevators have a mind of their own Lol"

"Breakfast was really good. Staff are also helpful. The only issue for me is the toilet. The mirror in the toilet was already marked with stain. The tiles need thorough cleaning."