Khách sạn San Luis Beach , Freeport

"Definitely not a place we will be returning. When booking, we requested a room downstairs due to having a disability and we got a room upstairs receptionist stated there was no rooms available downstairs. We were not notified, and there was no sign when checking in that stated we had to ask for room service for the next day. When I asked housekeeping to clean my room, they said they couldn’t because I wasn’t on their list."

"One morning breakfast was minimal. The other days were satisfactory."

"Wonderful visit all around !!"

"This was our second or third time staying here and it was always a pleasure. The staff are very friendly and helpful. It really makes a difference these days. They made sure the breakfast stayed fresh and replenished for all guest. We were always greeted when entering or exiting the premises."

"Wonderful Stay… Excellent Team!"

"Never got a chance. They denied fulfilling our reservation, Because the wifes service Amina was not for physical assistance"

"My only complaint is that we stayed a total of 5 nights, 4 people. We had 3 towels, no bedding for couch. Asked for bedding. Then never even got a touch up clean while there. No towels offered arc. I ended up piling all our trash outside the door multiple times, towels etc. I went down to janitor room and asked for more. Said she’d be down later. Never happened so I went back to janitor room and got towels, blankets, toilet paper since we were out and trash bags. I get it . Hotel doesn’t clean...

"Parking was easy and secure. AC was ok. Had planned to cook every day but the first day we used the oven and it heated the room for hours. Thankfully we brought a fan with. It was convenient to the beach which was very nice we walked to the beach during the day and also at night. Good place to stay on a low budget."

"I enjoy the suit, I like the bed was so comfortable and soft, unfortunately the room was really hot during the morning time. We just expended one night so far it was good."

"On 07/31/2026 We were given a room at Baymont by Wyndham in Clute/Lake Jackson, TX that wasn’t ready or safe. The air conditioner was torn a part with wires exposed, the curtains were torn, toilet filthy and piles of folded sheets on the couch and the room smelled musty. We could see mold exposed from torn baseboards between the wall and the carpet. We walked right out and went to the front desk and asked for another room stating it was unsafe and filthy. We were told there were no rooms...

"The room was very dirty. Roaches on the walls dirty. Bathroom smelled like urine. The bed was clean, we checked for bugs & mold none of that. But the walls and floors and just everything was visibly dirty inside and out though. The staff was present, they are very attentive to the lobby area it’s very clean and well maintained. They don’t talk much and don’t give off a very friendly demeanor."

"Very clean. Great and friendly staff. Pleasant stay."

"It said our room was big enough for five people so we were expecting two beds and a pullout couch upon arrival, It was just two queen size beds. Volume on tv did not work at all. Room was dirty, floor was covered in sand from the time we arrived. shower head and faucet were barely hanging felt like they were about t shoot off at any given moment. on the website/description say there was a laundry facility but there was not! There was a laundromat next to the gas station over a fence, but I had...

"Q hay publicidades engañosa en esta app por q no es lo q se ve en la foto cuando uno llega te ponen en el Otro lado"