Khách sạn San Luis

"Llegamos en el Chatet a las 9 pm. Llamamos, sonamos la campana pero no había nadie. Calle oscura, quedamos por 30 minutos esperando hasta que consiguimos contactar una persona que nos dijo que la llave estaba en el buzón. No nos comunicaran por el portal e-mail o WhatsApp. Llegamos directo del aeropuerto con hambre pero no habia nada para comprarmos y el aplicativo Rappi no hace entrega en ese barrio. En el día seguinte por la mañana solo encontramos empanado y café que se vendían por los...

"Great"

"Very nice hotel in the middle of everything. My husband and I loved it."

"The pool was under construction or they were remodeling it. It would be nice to know these things before hand because for us the pool was a big plus when booking our reservation. Also, they did not have hot water. They stated that they were having an inspection which they were verifying that they were not providing ocean water to the guests. We stayed for 3 nights and didn’t have hot water for the whole stay. Other than that, the people who work there were extremely helpful and polite."

"The hotel pleasantly exceeded my expectations . Very central, very Modern and clean . The staff were friendly and helpful with excursions but best of all was the price for what we get . Worth it!"

"Best staff ever, very kind and helpful! Breakfast is not that great but gets the job done! AC is the best, the room even had humidifier, the location is great right in front of the beach and very close to all restaurants, however it gets fairly crowded around and for a min I felt I’m back in the Bronx! Overall highly recommend it with the right expectations"

"The staffs need to work on providing better customers services and terrible smell of sewage. Mold and water stains throughout the hotel. The pool wasn't available and the construction noises were unpleasant during meal times."

"Las duchas de los baños no se lavan bien y la piedra se ve sucia, cuando limpian la habitación no lavan los sanitarios. Es un buen hotel pero falta. Estos detalles de limpieza importantes "

"Food was great and. Service was very attentive."

"I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

"Eu amei esse hotel, a limpeza é otima, localização excelente. Vale a pena"

"Need more entertainment and dtink options"