8/10 - Tốt
Linda
Đi cùng bạn đồng hành
17/09/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
As someone in hospitality, I appreciate thoughtful service and well-executed details—but I’m also particularly sensitive to missteps. My recent stay had several standout moments, but also a few disappointments.
The hotel is charming, with a boutique aesthetic.
Our room was clean, with nice water pressure, and luxurious bathroom amenities. The front desk staff was friendly, and I appreciated the convenience of text-based communication.
One of the loveliest touches was the morning delivery of a thermos of coffee and pastries hung on our door. Unfortunately, we didn’t know this was part of the experience and only discovered it as we were leaving. Had we known, we would’ve enjoyed it more leisurely.
Where they fell short: A laundry cart remained outside our room during our entire stay, which detracted from the overall presentation.
The room was dark, even in the afternoon.
Though our room overlooked the SLO creek, there was no balcony or seating area to enjoy the view. Indeed there was no comfortable place to relax other than the bed, which made it hard to unwind. There was an ice machine, but no accessible water source. When we asked at the front desk, we were directed to a local mini mart. A water dispenser in the lobby or near the ice machine would have helped. Ultimately the biggest dealbreaker was the noise. I could hear every footstep from the room above and every conversation outside. Unfortunately, that lack of sound insulation made restful sleep impossible.
Linda
Lưu trú 1 đêm vào Tháng 9, 2025