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LOtel-Casa Arca

3.5 star property
Central Zona Centro location offers warm hospitality, spa services, and delicious on-site dining for travelers seeking both relaxation and exploration

Choose dates to view prices

LOtel-Casa Arca in Zona Centro offers convenience and comfort with an outdoor pool, poolside bar, and rooftop terrace. Enjoy authentic Mexican cuisine at Jacinto 1930, two coffee shops, free WiFi, and an arcade room for post-adventure fun.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is 5.942.886 ₫
7.725.594 ₫ total
includes taxes & fees
20 Jan - 21 Jan 2026

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | Minibar, in-room safe, desk, blackout curtains

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | Minibar, in-room safe, desk, blackout curtains

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Blackout curtains
Private bathroom
Bathrobes
Minibar
  • 51 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Suite

Basic Suite | Minibar, in-room safe, desk, blackout curtains

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden - 2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 3 min walk - 0.3 km
  • San Miguel de Allende Public Library - 3 min walk - 0.3 km
  • Plaza de Toros San Miguel de Allende - 7 min walk - 0.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪San Francisco Steakhouse - ‬1 min walk
  • ‪Rincón de Don Tomás - ‬1 min walk

About this property

LOtel-Casa Arca

Hotel remodelled in 2023 and located near Church of San Miguel Arcángel
Consider a stay at LOtel-Casa Arca and take advantage of free cooked-to-order breakfast, a poolside bar and a rooftop terrace. Treat yourself to spa services, such as a sports massage, aromatherapy or reflexology. The on-site Mexican cuisine restaurant, Jacinto 1930, offers lunch and dinner. In addition to 2 coffee shops/cafes and an arcade/games room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking and valet parking
  • A 24-hour front desk, a lift and tour/ticket information
  • A front desk safe, luggage storage and a TV in reception
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at LOtel-Casa Arca include comforts, such as fireplaces and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 45-inch flat-screen TVs with Netflix and satellite channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jacinto 1930

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

Does LOtel-Casa Arca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at LOtel-Casa Arca?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at LOtel-Casa Arca on 20 Jan 2026 start from 5.942.886 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is LOtel-Casa Arca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at LOtel-Casa Arca?

Self-parking and valet parking are free at this property.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at LOtel-Casa Arca?

Checkout is at noon.

Where is LOtel-Casa Arca located?

Located in Zona Centro, this hotel is steps away from Allende Garden and Church of San Miguel Arcángel. Iglesia de San Rafael and Capilla de la Tercera Orden are just steps away.

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Reviews

LOtel-Casa Arca Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 285 out of 342 reviews
Rating 8 - Good. 36 out of 342 reviews
Rating 6 - Okay. 10 out of 342 reviews
Rating 4 - Poor. 7 out of 342 reviews
Rating 2 - Terrible. 4 out of 342 reviews

Reviews

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean, comfortable room. Very good breakfast. Friendly and professional staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Domingo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
The church at night
The "callejones" very safe to walk at night!
Restaurant at hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptional in every way! Would stay there again.
Stayed 5 nights in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay when I’m in SMA. Great restaurant downstairs and close to everything you want to see. We love the proximity to Ki’bok coffee and our MUST try Andrea’s Italian restaurant!
Stayed 5 nights in Jul 2025

8/10 Good

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very close to downtown. Food in restaurant very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff whats great and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Amenities
Charming hotel, arrived in wee hours of the morning 3am and hotel staff met me and showed me to my delightful room. The staff, dining experience and amenities are outstanding. Highly recommend this charming small hotel
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we drive, the property proactively contacted us for the exact location of pickup as the road towards the hotel is closed for drving.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather Marie

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newer area, I was expecting to be in the second level, however the room was well appointed,the restaurant is excellent! We loved our stay and the fabulous breakfasts included, with our room and the service! Michelin Star! You cannot beat location!
Stayed 5 nights in Aug 2025

10/10 Excellent

Claudia

Excellent place and service. Great location. The hotel is beautiful and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lovely hotel Great property
Stayed 2 nights in Jun 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...
Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean rooms and nearby shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the design and ambience the hotel has.
Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive and wonderful

Very good experience centrally located high ceilings phenomenal breakfast! Huge bathroom, excellent lighting soap and amenities. Staff was very good.
Stayed 1 night in May 2025

10/10 Excellent

Tito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, walkable to the sightseeing @San Miguel de Allende
Stayed 2 nights in Jun 2024