Khách sạn Đảo Santa Rosa

"Staff was awful. I paid for 3 rooms, arrived well after check-in, and my rooms were not ready. 30 minutes later I’m told my rooms are ready. 2 rooms were, however the 3rd room was occupied. My teenage daughters walked in on a man coming out of the shower and 2 kiddos were also running around the room nude. I requested a refund immediately and was told i had to wait until Monday and speak with the manager."

"The property and area was great! Beware of the beds not so comfortable:("

"The room was clean and the beds were comfortable..I had a partial ocean view room . I was on the closer end by the beach which was good because I could take the stairs and go right out to the beach. But the hallway is so long an only one elevator towards the front. 😞. Definitely need to invest in more elevators"

"This is a beautiful hotel and reasonably priced. We will be back!"

"I had stayed at this property before but didn't realize it when booking. I was not disappointed. The hotel was clean and well maintained and the staff was amazing! They went above and beyond to make sure we had a great experience. The beach location is perfect and the property is nice and relaxing. The on-site restaurant facing the beach is super convenient with great food and service. I would absolutely stay here again. This is an older property but it is well maintained and clean."

"ok"

"The carpet smelled so bad on the floor and room. It smelled like mildew"

"The hotel was excellent for the price. Very reasonable. The regular staff was great, but there was only someone at the desk about half the time. The coffee ran out twice. The shower was almost impossible to turn on. Otherwise, just fine."

"We had a wonderful stay. Everything was listed accurately."

"Always a nice place to stay, rooms are always clean and spacious, friendly staff. The pool was out of service which was a huge bummer but the indoor pool and hot tubs were functional and we could use our neighbor hotel pools"