"The staff was absolutely amazing so hospitable so accommodating. We had the garden view which was absolutely breathtaking. They let us check in early for a low fee, which was amazing. The rooms are breathtaking and extremely comfortable with a huge patio. Very relaxing. Drinks were amazing. And the fruit was to die for!"
"Wasn't what I expected.
Unable to use pool before 10a.
No bathtub, thought I booked a room with a tub.
Minibar was out and out banditry!
Breakfast was awesome!
Was never informed where anything was, restaurant, pool, gym...had to gind it on my own."
"You can see the ocean yes, but the room is not whats seen in the pictures.. they are outdated.. the front desk agent said he was upgrading us to a king suite instead of the room with the double bed.. we got in the room and the king bed was the only thing nice about the room.. no sheets on the pull out bed..and no free shuttle to airport ask marketing discribes you have to get an uber or taxi.. it not worth it"
"La habitación tenia un fuerte olor a humedad, el aire hacía un ruido espantoso, lo tuvimos 1ue apagar, el lavamanos estaba tapado, tardaba mucho para bajar el agua."
"The staff was extremely helpful, definitely were very knowledgeable of the menu and activities around the property, specially the Luna staff including Richard, Rayny, Bryan, Wilmer, Jessica, Jose, Viany, Wagner and Eudy, definitely made my stay 1000% more pleasant that it should’ve been."
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