Pestana Group, Sao Roque do Faial, Santana

"Would absolutely stay here again. The staff took extra care with keeping the property clean, literally nothing was dirty. The staff were Ann very polite and super attentive. They all spoke a level of English (which was good for us seeing as we don’t speak Portuguese). The room was incredible, we splashed out a bit and got a junior suite with an ocean view and it was INCREDIBLE. The amenities were great - we tried to make use of all that we could considering our short stay. Definitely book again."

"This hotel would be great if it wasn’t for a couple of things. The pools close early. Sun goes down at 9pm, but all amenities are closed at 6pm. When you are done exploring for the day, the amenities are closed when you want to use them most. The room needs renovation. The pillows were terrible and the bed is stiff as a board. Parking is a nightmare. They advertise that they have parking, but it was sold out all 5 nights. The only other viable option is at the casino. It’s right next door...

"Amazing stay from the minute we got there to the minute we left"

"Beautiful property, breakfast was good with a decent number of options. The gardens were lovely and the room was clean and quiet, perfect for a couple!"

"Pestana Royal is a very outdated hotel. If you are looking for clean modern look that is not the place for you. If you are looking for a place with high quality food that is not the right place. Food quality is very poor. It is a very mediocre place with clean rooms and very mediocre food."

"Hotel ist sehr guter Lage mit tollem Frühstück im Schwesterhotel (5Sterne) schöne Poollandschaft mit Gym, Whirlpool und Indoor-Pool tolle Aussicht, alles sehr hochwertig sehr nettes Personal: wir mussten unseren Aufenthalt verlängern wg Generalstreik (u.a. TAP), bekamen für die 2Tage ein Zimmerupgrade"

"Excellent. Bien situé avec une vue splendide. Personnel accueillant."