Khách sạn gần Trung tâm thiên nhiên Sarett tại Benton Harbor

"Stayed here before and it was great- this time not so much. I booked a king room and they gave me a queen, wasn’t too bothered since I did book through Expedia, and there was no price difference. However our room was not the cleanest, hair in the shower, floors didn’t appear to be vacuumed, trash pieces on the floor. Overall a decent hotel but just had a not so clean room, "

"Great place great staff "

"Rooms are upscale, excellent beds, lovely property. "

"It was really good stayed and excellent for the cleanliness."

"Stay was fine EXCEPT the cleaning crew entered our room at 1001 am. My wife was walking naked out of the shower when the cleaning lady walked in. Necer in all my years has this happened. And am now calling thier coperate office about this "

"Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now...

"It had a bad smell throughout the whole place "

"Very clean, friendly staff, recent remodeling and updates welcomed. "

"Great location. Awsome view on the 3 floor facing lake michigan . "

"The couch was stained. There were no curtains just a sheer fabric over the windows and there was a glaring bright light shining into the room. The shower was pathetic. No water pressure. "

"We were initially very happy with the suite, as it had a living area, kitchen, and bedroom. However, the bathroom had serious issues. During the shower, the water in the tub rose to ankle level, and afterward the entire floor was covered in water. The sink also filled up quickly and drained very slowly. Because of this, my family member couldn’t use either the shower or the sink. It also appeared these problems had occurred before. Additionally, the trash bin under the kitchen sink was full, and...

"all good"

"Room was clean, staff were friendly, waterpark was great! It’s closed during the week, but they will open it for guests. The large slides don’t run during the week, but my boys had a blast having the waterpark to themselves for 2 days! Breakfast was good and the lobby has an excellent seating area! Great location off 94 and near some good restaurants. Our bathtub wasn’t clean but we just dealt with it since it was a short stay. Otherwise we had an excellent stay. "

"It was perfect for the money. "

"I had 3 bags and he said I had to match stuff with me he told me to leave me alone me her to go i will Never come back again i willt not ever go back to there again "