Khách sạn gần Trung tâm thiên nhiên Sarett tại Benton Harbor

"breakfast was a good variety. TV in our room did not work, they offered to move us but we decided to just stay where we were. We were just there for one night."

"Great place great staff "

"Rooms are upscale, excellent beds, lovely property. "

"It was really good stayed and excellent for the cleanliness."

"Stay was fine EXCEPT the cleaning crew entered our room at 1001 am. My wife was walking naked out of the shower when the cleaning lady walked in. Necer in all my years has this happened. And am now calling thier coperate office about this "

"Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now...

"Very clean, friendly staff, recent remodeling and updates welcomed. "

"It had a bad smell throughout the whole place "

"Room was so dirty, found an ant in my bed, and handprints on the headboard. The hotel smelled and it was so hot and humid."

"The hot tub was down and the beds were a little uncomfortable, but I still got a great night’s sleep. The front desk staff were friendly and helpful. The room was a good size. The shower was a bit outdated, but met my needs and had good pressure and temperature. The breakfast was basic, as one would expect of a free continental breakfast, but tasted good. The front desk staff also gave us a room away from the noisy pool area-which was nice since it was just us. My husband and I enjoyed our stay...

"We were initially very happy with the suite, as it had a living area, kitchen, and bedroom. However, the bathroom had serious issues. During the shower, the water in the tub rose to ankle level, and afterward the entire floor was covered in water. The sink also filled up quickly and drained very slowly. Because of this, my family member couldn’t use either the shower or the sink. It also appeared these problems had occurred before. Additionally, the trash bin under the kitchen sink was full, and...

"The breakfast was very good. Many options. "

"Room was clean, staff were friendly, waterpark was great! It’s closed during the week, but they will open it for guests. The large slides don’t run during the week, but my boys had a blast having the waterpark to themselves for 2 days! Breakfast was good and the lobby has an excellent seating area! Great location off 94 and near some good restaurants. Our bathtub wasn’t clean but we just dealt with it since it was a short stay. Otherwise we had an excellent stay. "

"I had 3 bags and he said I had to match stuff with me he told me to leave me alone me her to go i will Never come back again i willt not ever go back to there again "

"Absolutely a delight. Food was fresh staff was very kind "