Khách sạn Satsuma

"Nasty and people are not helpful, NEVW"

"This is a great property. They have exhaust fans in the bathrooms, 24 hr airport shuttle and the little and big waffles! Four stars bc of the shower fixture - very little pressure. I think it was just one room tho- the sink pressure was fine."

"Staff was not friendly, cleaning staff were rude. Never staying there again."

"We loved our stay and wished it was longer. The pool and grill area was beautiful. The front desk lady was super nice. Breakfast was great too!"

"Muy bien"

"Good Hotel. Comfortable room and the location was nice, the room had a smart tv which my family always appreciates. The included breakfast items were a bit lackluster. We had yogurt and bagels."

"Room and property were clean and well kept. This was a good stay and worth the money."

"Very clean and comfortable!"

"Solo nos hospedamos una noche y el hotel Resultó muy conveniente. El desayuno bastante completo, habitación espaciosa, cómoda, muy recomendable!"

"I didn’t get a room nor my refund"

"Room was rusty and moldy. And the pillows covers were not clean enough, had stain on them."

"Clean room, friendly staff, very helpful staff, good area, and peaceful."

"Clean rooms nice and quiet"

"Very clean"

"Rooms are a little outdated and musky for being 2026 the TV suck"

"Clean room and nice staff, toilet in our room did not work though."

"I enjoyed my stay. The bed was so comfortable. The room was clean. I felt safe."

"The email from the hotel states that check in begins at 3:00PM. No where in their welcome email does it state that late check in must be done by midnight. They cancelled our rooms, double booked them with another customer and refused to give a refund. They offered a early check in but all rooms were booked so that verified that our room had be re-booked with no refund provided. Terrible customer service and just ethically wrong to take money from 2 different customers on the same room"

"Friendly"

"The property itself was very mismanaged.They also told me to look at the room because there was no TV.There was hardly a running air conditioner. So I did not even stay i ended up going to super 8"