Reception

Reviews of Tru by Hilton Savannah Midtown, GA

2.5 out of 5
Tru by Hilton Savannah Midtown, GA
77 W. Fairmont Ave, Savannah, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 802 reviews
Rating 8 - Good. 194 out of 802 reviews
Rating 6 - Okay. 83 out of 802 reviews
Rating 4 - Poor. 41 out of 802 reviews
Rating 2 - Terrible. 21 out of 802 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, easy to get around
Stayed 2 nights in Aug 2025

10/10 Excellent

Yoseph

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jul 2025

6/10 Okay

Lillie

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice and very modern however, the parking lot was small and the housekeeping was very rude and loud. We stayed for one week & every morning of our stay the housekeeping was going around slamming doors very hard & loudly. After spending the day out & about in the heat during the savannah heat advisory we just wanted to come back & lay down but housekeeping kept the noise up. The dogs in the hotel weren't even a problem, not a peep from the dogs it was all from the staff. Ruined our experience until we met front desk clerk Kevin. He was the ray of sunshine we needed because after a horrible lodging experience we were extremely disappointed and wanted to leave. So aside from the loud housekeeping & lack of parking spaces it was a decent hotel.
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice trees.clean
Stayed 1 night in Jul 2025

10/10 Excellent

ermal

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the break fast
Stayed 3 nights in Jul 2025

10/10 Excellent

Consuella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin was quick and easy. When i got to my room the the ac unit had spilled water all on the floor. I went back to the front desk and explained what was wtong. She quickly put my family and i up in a different room. The room was very good and the breakfast has a wide variety of items to choose from. I highly recommend this location.
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly. It was disgusting. Huge brown stain on the sheets that looks like human waste as well as make up on the towels. I was staying here for work and have canceled all further reservation and will not allow my team to stay here. Please contact me to discuss.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayesha

Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Zian

Stayed 1 night in Jun 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

4/10 Poor

Minh

Stayed 1 night in May 2025

6/10 Okay

MelLinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property isn’t in the best area of town. I booked this room for my son and I to visit Savannah. There were a lot of people hanging out while we were driving to the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Liked: Staff & service, amenities, property conditions & facilities
It was clean and had fun activity sections. The bathroom toiletries were nice and smelled wonderfully.
Stayed 1 night in Apr 2025

10/10 Excellent

Randall

Stayed 1 night in Apr 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Liked that it was a Tru by Hilton. Air conditioning leaking water onto floor. Room moderately clean. Night club located next door and police in motel parking lot with domestic issue.
Stayed 1 night in Apr 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
very pleasant would go again
Stayed 3 nights in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Felipe

Stayed 3 nights in Apr 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This hotel was a perfect location to downtown Savannah (15 min drive). Very clean staff was friendly and the free breakfast was good, lots of options.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, good service, great amenities, & delicious breakfast with many options.
Stayed 1 night in Apr 2025

10/10 Excellent

GEAVONYA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

GREG, BEAVERTON

Stayed 1 night in Apr 2025

10/10 Excellent

Deonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby area. I was able to plug in and work peacefully with a nice view outside.
Stayed 3 nights in Mar 2025

8/10 Good

marcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Susan

Stayed 2 nights in Mar 2025

6/10 Okay

Johnny

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

DAVID M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean breakfast foods not ready at 6am
Stayed 4 nights in Mar 2025

10/10 Excellent

Hunter, Myrtle Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a long weekend.
Stayed 2 nights in Mar 2025

6/10 Okay

angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were put on the ground floor and a whole family was also there with wild kids and the kids were hitting our door late at night.
Stayed 1 night in Feb 2025

8/10 Good

Mary

Business traveller
Good breakfast and clean property
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very convenient accommodation!

Lobby was clean, and check-in was seamless . The room was comfortable and clean as well. Morning breakfast was very good too!
Stayed 1 night in Feb 2025

10/10 Excellent

Teressa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Lamia

Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Loved the breakfast but think that the rooms should have coffe makers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Good
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. The lady on duty when we checked in was a bit condescending when I asked a question. I did report her to the clerk at the desk the next morning. That lady was very nice.
Stayed 2 nights in Dec 2024

8/10 Good

Jenny, St Johns

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay but the surrounding area didn’t seem as safe as we thought. Continental breakfast was average but the eggs tasted old. Hotel was clean and staff was wonderful. Beds and pillows were really comfortable
Stayed 1 night in Dec 2024

2/10 Terrible

Alma warren

Travelled with partner
Disliked: Amenities
There were no rooms available. I was not able to stay. Please issue a complete refund to my account.
Stayed 1 night in Dec 2024

2/10 Terrible

PAULA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando reserve decia Limpieza Diaria. Estuve 3 noches y solo hicieron limpieza a mi cuarto un dia
Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafa Kemal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, pet friendly and right across from the shopping centers and restaurants to eat.
Stayed 2 nights in Nov 2024