"Love the hotel and its location. Within easy walking distance to the Christmas markets, shopping and restaurants. It is also next door to the red lights area but it is very quiet. 15 minutes walk from Hauptbahnhof. Love it. Room is very clean. Didn't eat breakfast at the hotel nor use the bar as there are many options nearby. Supermarket and pharmacy all nearby and world class shopping plus the Churches and monuments/fountains/sculptures. Love it. I have to mention that housekeeping is so very accommodating. So sweet to personally call on us to make sure everything was alright. Our request for firmer pillows had an issue as the hotel is fully booked. The head housekeeper gave us 2 pillows in one case to make it firmer and suggested with do it to the other remaining pillows. They also gave us fresh pillow covers. So nice. We will definitely stay here again."