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"The place, staff, cleanliness was amazing. Expedia never told us to book a check in time upon arrival. It took us an extra hour and a half because expedia failed to inform us of any inforamtion before arriving to the property. Overall the the place was amazing, but booking through expedia needs to be more aware of what needs to be done after booking at this property."

"Being a casino hotel, the lobby smelled like a casino - not particularly appealing. There is no coffee in the room. Coffee is available via coupons provided at check-in and redeeming them at various locations on the property, including the bar close to the check-in counter. The hotel is very convenient to visiting Hoover Dam and the Pat Tillman Bridge."

"The room can definitely use a deep cleaning and upgrading. Shower curtain isn’t long so water gets on the floor when showering, Stopper is missing in sink, water leaks from the faucet handle. Couch needs to be deep cleaned or replaced. Floor needs to be mopped. Lamps need to be replaced or switched on them need to be super cleaned. Room had limited outlets and no usb ports. The pool area was locked, no note explaining."

"Don’t bring your children because the pool was not open. Also, the fire alarms went off and scared everyone walking through the halls. OK."

"clean,..not happy that the $100 added room fee that was not supposed to be charged to my card was...so now I have to call casino and get charge removed."

"Best location to stay in Laughlin."

"Casino had a stale smokey smell."

"Great service"

"We did not have any interaction with staff other than to check in - that process was very quick and smooth. We didn’t use any amenities. The hotel is located in the historic district and was very nice to walk around."

"Nice hotel."

"Beds were not comfortable, pool area was fantastic, getting to the river fantastic, food at cafe fantastic! Employees are professional and very helpful, I will reserve there again over all great experience. WiFi not so good at one sides, we had option to pay 15 for 2 users a day. Try to get rooms on the river and pool sife"

"Clean, spacious, convenient location."

"This is a smallish hotel in a small city. During the day you can see Lake Mead in the distance. Front desk is helpful and friendly and has a little store, which was helpful. It is very near the Southern Nevada State Veteran's Hospital and Cemetary. My father loves the fully-loaded baked potato that you can get in town."

"When we arrived we did not get the room I booked ,the hotel said they don't honor Expedia choices of rooms.So I didn't get my river veiw that I booked. We were given a bottom floor with veiw of garage.The bathroom was old .. our refrigerator was not on so it took awhile to get cold..I used my one key cash for this disappointment.. They did tell me I should book directly with them."

"Super clean"

"Room was dirty Walkway on second floor thought I was going to fall through Beds are not comfortable No water pressure Usually stay here all the time but may start looking somewhere else so disappointing"

"Parking was a breeze, the staff was absolutely wonderful! From checking us in early, to the pool staff, shuttle service, room service, and check out, the entire staff was constantly impressing us with their kindness and generosity. The room was clean and cool during the summer heat! The pool was very clean, as usual, and the slide is so much fun! Our bestie birthday staycation was well worth it, and we'll continue to keep coming back! I love The Westin Lake Las Vegas, I've stayed here many...

"Bathrooms need to be updated and also tv to small they still have size 32”old carpet.."

"Staff was great. First time in our trip using IHG. Coffee was excellent parking convenient and close to food options. Newer hotel so room and bathroom very clean and comfortable."