Search Hotels Near Sector Murciélago, Santa Elena

"Absolutely horrible experience. The staff were not accommodating at all and they were all very rude. I will never book at this resort ever again."

" Don't do it. Spend the extra money."

"The staff was excellent- kind and anticipated your needs before you did! Very attentive! The specialty restaurants were fantastic! The property is huge so bring your walking game. The beach is not owned by resort and before we went we were cautioned by friends of sand fleas on the beach that can create an itchy ankle hassle while trying to sleep- bring bug spray! The weather every day was fantastic! Rooms are dated but decent and I slept like a baby! Nothing to do but enjoy and relax! "

"Upon first glance, this is a beautiful property. The grounds are well maintained and the staff couldn't have been nicer. But the food made me violently ill. Nothing I ate during my time there was outstanding (which is to be expected at an all-inclusive in this price range), but it was the seafood soup that put me over the edge. Other guests reported having similar stomach issues. Needless to say, I won't be going back. I mean, the least an international resort can do is not poison its guests, right?"

"We had a Lakeview room that hadn’t yet been renovated, so while it was clean, it was fairly basic. There was no air conditioning, just a ceiling fan, which was manageable but something to be aware of depending on your comfort level. One of the highlights of our stay was the incredible wildlife—we were visited by coatis and howler monkeys, and we also spotted toucans and butterflies around the property. The gardens are absolutely beautiful and really add to the peaceful, natural atmosphere. The pool was also very refreshing and a great place to relax. After a few days, the restaurant options did start to feel a bit repetitive, but it was fine for a shorter stay. We also visited the hot springs, which were beautiful, though be prepared—there are quite a lot of mosquitoes. Overall, I would recommend this hotel for couples and families looking for a nature-filled getaway. The staff were friendly and helpful throughout our stay, and I felt safe at all times."

"Beautiful setting, lots of shade, right on the beach, rooms were impeccably clean and modern. Welcome staff don’t do a great job of explaining the amenities or food offerings, but we were able to discover them ourselves or from guests who had been there a few days before us. Zero entertainment, which suited us just fine, but our teen found it hard to keep busy. "

"The bar staff (restaurant and swim up bar) and omlette makers need an attitude adjustment. Otherwise, everything was great."

"Cold water and frequent blackouts "

"Great property, not far from airport, awesome service and a pleasant staff to be around. "