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"Great hotel"

"The decor is a bit tiered and the bar doesn’t open on Sundays. But centrally positioned "

"Staff-Angelika was very helpful n caring . when the restaurant was closed early due to staff shortages. She was able to open for me to buy drinks. Stayed in superior room- Room was clean, spacious and well equipped. My son was happy could move around the mounted TV any angle he wanted to play his games. Hotel was close to my daughter’s uni accommodation. Will stay here again. Blessings "

"Good location for city centre.Friendly staff"

"The room was not booked with a dog even that was requested at Hotels.com. The friendly recpetionist organised a room for me and my dog, but it was £20 more expensive, There was a dog charhe of 35£ instead of 25£ as on the website. I did get a room looking at a wall and it was so intensly smelling fo fresh paint that I had a headache and couldn't sleep esp a flickering fire alarm just above the bed wasn't helpful either. And all this "joy" for £189, no dogbed or towels (as described on the website), the food was average, the breakfast eggs and tomatos were cold and dry. Really not impressed. The restaurant might have seen better days. The views were mazing, but not from my room...."

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"The hotel offered a comfortable night and excellent breakfast for a business visit. The pool and spa area were also very welcome in the morning. Staff were also friendly and helpful."

"My family and I had a very good 1 night stay at this hotel. The reception manager was very friendly and helpful and this excellent customer service continued to the bar service and to breakfast the next morning. Our family room was spacious and well facilitated. It was a lovely experience "