Search Hotels in West Sedona, Sedona

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"Rawlins checked me in and was fun, kind and very courteous. Great property with VIEWS, pool, hot tub, free shuttle to uptown Sedona for eating and shopping. Larry the shuttle driver was great too! Highly recommend this well maintained property!"

"Terrific setting and views."

"Room cleaning could have been more frequent "

"I would like to first say we love this facility, the closeness to all things in Sedona. The staff on the other hand is not about helping at all. From the time we arrived to the time we tried to utilize the facilities we were treated poorly. This is a time share facility and if you are not a member expect to be treated poorly. We actually reached out to the manager who said he would contact us. He didn’t and it says everything about this facility. As we waited for 45 min to access to the game room this employee sat in an event and watched us. Only to tell us us to to leave promptly at close time. Plenty of excuses by the staff, and no response by management who promised to call us in regards to the issue. Wish the stay could have been better and that the owners and management cared more about how people who stayed there were treated."

"Large, clean room. "

"Its a great option. Online it appears as if it is much more updated than it is, but it is a great set up. The bed is a full bed and ideally they do a queen at a minimum, but there are a lot of positives."

"Booked 4 weeks prior, 2 units, for friends and us. late arrival (road trip), and they gave us keys for the units and...they were in dif. areas of the complex. Look, it's not a big deal I guess? But would have been nice to stay next to our friends. Her attitude was like "yeah things happen, what can you do, you know?". Well, you can run your hospitality business better, you know? We get both keys, as I am exploring our unit, friend calls..."this isn't the unit we booked, it's smaller, not everyone has a place to sleep, you sure you booked the right rooms?" Double checked the reservation, yep, identical rooms, 1 bedroom, 1 loft. Back to the front desk....She was SO nonchalant about it. My patience meter was at like a 6 out of 10. Be kind, trust the process. Well, they didn't have a unit our reservation size anymore, but they had a 2-bedroom unit with no reservations on it... Instead of handling it on the spot, she said she'd call her manager and see what she could do, and to wait in his unit until he heard from her. She called 15 minutes later, all good, got the 2-bed unit, but no great promise, no great urgency. And she acted like she deserved a medal for fixing THEIR MISTAKE (at a slow speed). Next: EVERY PART OF THE FLOORS IN THESE UNITS SQUEAKS. No romance with young kids will happen on this trip, walking or rolling over sounds like a dying dolphin. The pullout couch is like 90 years old and elevates your feet over your head. The place needs maintenance."

"Our hotel room was below grade. Because we booked through Expedia they would not move it. Averaged $500 a night so unacceptable. Trails right out back but completely inaccessible due to property being entirely fenced in. Not even sure how you would get out if there were an emergency. Staff in the morning was very kind and the breakfast was great, but for the price the rest of the stay was just average. Multiple buildings none of which connected well. One building has two first floors! They label them upper and lower, but our hotel room was on a floor between those two floors. You can’t even make this up. Our next hotel was a much much better option would never stay here again for the price. "