Search Hotels Near Seneca Park Zoo, Rochester

"The staff seemed friendly. It’s an older building. It’s showing its age and lack of a refresh, but generally very clean and quaint/cute. Decently well located and walking distance of a great small theater and a couple of really good coffee, shops and restaurants."

"Perfect stay!! Breakfast was great! Staff was great and friendly! Definitely will be staying again!"

"Beware!!!! When were checked in we were told the room we booked was unavailable. We kept asking ‘how that was possible?’ And assistant manager just kept saying ‘i understand’. We asked several times but kept getting the same response of ‘I understand’. We never got an answer. Still don’t know why the room we booked wasn’t available When we finally got to a room it was open and looked like someone had used the beds. The room was disgustingly dirty. The bathroom floor was sticky and had hair everywhere. It looked like it had never been cleaned, ever. I cannot overstate how dirty it was. The people that checked in behind us also had the same thing happen to their room, open and filthy. We left and went to a different hotel and they were already there also checking in. I cannot warn you enough, do not stay here! We drove 4 plus hours four a college visit and we almost didn’t have a place to stay. You couldn’t pay me enough to ever even think about staying here. We felt dirty just being in that room and hotel for just 10 minutes. We literally had to Lysol wipe our shoes because we felt they were contaminated. Do not stay here. The front desk was not helpful, unorganized and just didn’t seem to care. Never answered our concerns or questions. Did get a refund but had to call hotels.com and have them call the hotel for refund confirmation. It was a horrible experience and one we won’t soon forget. It made us rethink ever staying at a Wyndham ever again. Beware "

"Clean room, staff was wonderful. Breakfast was simple but has everything you need. One thing that surprised me was when I got a text from the hotel an hour after checking in, to see how things were going and if I needed anything. Such great service!!!"

"Clean "

"Everything was great with the exception that there was so much construction going on in the lobby and front entrance that it was a bit chaotic during this time."

"Recommend a sta, clean rooms, comfy bed, not dirty or run down. One Of the issues "

"I booked this hotel because it’s located in the Greece area, and I expected it to be a decent place to stay. Unfortunately, my experience was disappointing from the moment I arrived. There were random people standing outside the property smoking weed. While I understand that it’s legal, it doesn’t create a good first impression when you’re pulling up to check in. It made the environment feel unwelcoming and poorly managed. The condition of the property also raised concerns. The garbage area in the back looked like it hadn’t been maintained in weeks, with trash scattered all over. It gave the impression that basic upkeep isn’t a priority. At check-in, I was surprised to be charged an additional utilities fee. I understand that costs like RG&E have gone up, but passing that expense directly onto guests without clear communication beforehand felt unreasonable. Safety was another issue. The emergency exit stairwells were not properly lit, which is a serious concern in case of an emergency. The room itself wasn’t the cleanest, but we made do. However, someone was smoking cigarettes throughout the night, and the smell gave me a headache and made it hard to rest. Overall, this was not a good experience, and I would not recommend this property."

"Comfortable room. Good breakfast. "