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"This is my third stay at The Residence, and it never fails to live up to, and exceed my expectations. The staff are always friendly and welcoming, the rooms are spacious and comfortable, and the peaceful atmosphere of the resort is undeniable. I look forward to my next stay here :)"

"Very friendly and accommodating staff. Nice villa, great location!"

"Staff were incredibly friendly. Beautiful hotel in a beautiful location"

"I LOVE this place. I tend not to do reviews, but Banyan Tree overwhelmed me with their amazing service, their food (all 3 restaurants are amazing and plus this is the breakfast spread EVER). The rooms are spacious, great views, and such a honeymoon experience. The spa is not cheap, but they give you such great services that justify the price. We stayed here 5 days and never left the site. Having access to the two adjacent properties with a nice beach and gym. (We also walked around them and realized that Banyan Tree is so so much better of a place to stay). 15 out of 10 loved this place. "

"The stay exceeded expectations, the overall package was great and and is highly recommended."

"Warm hospitality and great service from the staff."

"I had a lovely mother-daughter weekend. At first, the hotel was so quiet we thought it was nearly empty until we went to breakfast. The spa was great, the beachfront was very clean, and most of all the staff were so hospitable. They were so caring and made you feel very welcome. They helped with ferry transport, booking dinner reservations, buggy rides to dinner. Thank you so much for a memorable weekend with my mom!"

"My 2nd visit here, they made some improvements to serving guests and added attentiveness to guests needs. Family-Friendly place. No other hotel i’d be in Tanjungpinang. Happy with my stay."

"Second stay for cycling, Afriadi organising the logistics along with Ade are good team and solution providers at the lobby. The breakfast open at 4 am was appreciated and the breakfast team was very friendly. "