Search Hotels Near Serapium, Cairo

"This apartment type hotel is excellent but I gave it 4 star instead of 5 because of two reasons: 1. Outside traffic noise at our third floor room was quite disturbing throughout the night. 2. Wi-fi was in and out and difficult to continue any work depending on wi-fi. Not sure if it was an isolated situation. Other than these two complaints this studio type room was excellent in my opinion."

"All are Great and Perfect"

"Breakfast was great and always fresh. The AC worked very well, the room was clean, and the housekeeping team was very polite and professional. The only issue I faced during this stay was with one of the reception staff members, who was uncooperative and did not follow the reservation details correctly. The situation became frustrating to the point that I was considering cancelling my stay. However, the Duty Manager, Mr. Ahmed Said, handled the situation professionally and resolved everything in the right way. Also, during check-out, Mr. Yousof Motaz was very cooperative, efficient, and helpful. Overall, thanks to the support and professionalism of the management team, my experience ended positively."

"Great and luxury , good experience , I will consider for next time at Egypt ."

"Dirty hotel, staff are not friendly and service levels are very poor. Example: it took a bell man 30 minutes to bring my luggage down to the lobby while the taxi to the airport waited in Panik to bring us to the airport in a rush. "

"The hotel needs update. "

"The hotel is luxurious , very clean, and the staff is excellent and very accommodating. "

"Helpful and courteous staff. Lovely room. "

"The hotel is very nice. The staff are very welcoming. We found the room somewhat cold but they gave us an extra duvet which helped."