Khách sạn Shenandoah

"Carpet was not good. I had to drive back for the keys as they did not work, I fact receptionist guy did not even synched those keys , I guess. Was just saying door lock battery is gone, actually battery was fine, he just did not want to helpful so just fetched the keys without syncing them for the room. They want to sell every package they have rather than hospitality. I would rate 3/5 to this overrated resort."

"I am not one to do these reviews. Check in was like my last stay, a college student employee doing his best to manage by himself while there was he capacity for 4 check-ins at once. My last stay was the same while other staff at the desk said they could not help me. This shows me a lack of staff = cost savings manager perhaps. My check-in took exceptionally long. My room stay began with a non-working heating and air system which maintenance later repaired. That took 2 hours and the room was...

"Very clean rooms, staff was helpful. Property looked new."

"Everything is good!"

"Staff was very welcoming and friendly. I noticed that the tile floor entry area of room was not cleaned well at all. Sheets had holes in them."

"Very clean and comfortable hotel with a friendly staff."

"the restaurant served great food."

"Check it was not friendly and did not mention my gold membership. I mentioned this at check out and he was very helpful and nice"

"It’s convenient, clean, quiet and the price is right. I am a single older traveler and feel very safe here. I have stayed here many times in the past 3 years and am always glad I did. I have had the breakfast once. It is delicious but too much food for me in the morning!"

"We had problems regulating the heat in our room but we didn’t call front desk either."