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A really lovely hotel with a calm atmosphere. Rooms were quiet, amenities were great and the staff were very helpful and kind.

Tokyo Dome Hotel is a good place to stay and I would recommend that anyone visiting the city considers it. It is in an excellent location, next to the Tokyo Dome itself (obviously), some shops, a funfair and a railway station. The hotel is very clean and tidy and the rooms are bigger than I expected. The staff are very professional and friendly but for international travellers, be aware that very little English is spoken in the hotel. To be clear, I am not saying everyone in Japan should learn...

We were staying in Tokyo for 8 nights, this was a family trip. Great location at Daiba, monorail station between the Tokyo Daiba and Hilton hotels, area around the hotels provides nice walks along the waterfront and plenty of retail therapy if you need it. Hotel facilities were good,we included breakfast as we had our 2 teenage boys, breakfast was well worth it. Only bugbear was gym and pool facilities had to be paid separately and were approx £10 a visit, my son and I used this once, the...

Great hotel in lovely neighbourhood

I wish I read the instructions folder in my room with all the facilities available. Lots of help items the hotel can supply. You get 2 bottles of water a day with new towels every day. The iron board which square and just a flat board was a challenge. Great view from my room I was quite high. Lifts go 8th floor then you need your hotel card in the other lifts to reach your room. Amazing location and checkout was my fastest ever.

Stay was great as always, good sized rooms, clean, aiport limosine, friendly. Only problem we had was that the laundry room isnt big enough for the size of the hotel, had to wait hours to get a machine then when we did the machine doesnt dry the clothes properly and people remove your clothes before the alotted 30 min period

Great stay, no complaints. The balcony view was beautiful.

Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.

The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!

The concierge staff is very helpful and communication in English is easy. They've been very helpful with sorting out the luggage transfer for us to Osaka. They're breakfast is amazing as well!

I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...

Great hotel, amazing details throughout and first class service. Rooms are small but it is Tokyo, facilities, services (all the bathroom amenities you need, toothbrushes, shavers, etc. And free bottles of water and coffee, etc everyday) are excellent. The best thing about this hotel, location! couple of minutes walk to the nearest train station which is only 5 mins to Akihabara and Ueno (to the east) and 12 mins to Shinjuku and Shibuya (to the west). Also Tokyo Dome on your doorstep. Quiet and...

Relaxing stay, great for the start or end of a trip to Japan.

I think I’ll stay here every time I travel to Tokyo. The location was perfect, the room was very spacious with breathtaking views. Great transport links to the underground metro and the swanky yarikamome line. It’s more on the 5 star side than 4 star. Will definitely be back.

Breathtaking view of Tokyo station tracks and moving trains if choosing a railway viewing room. Reception staff are very professional and speak English well. Rooms are very clean with high standard amenities. JR bus service provides direct return transport at 1500 Yen/Adult single trip to the station which directly connects to the hotel. Minimum efforts for travellers. Abundant choice of restaurants and Daimaru department at the station are very handy.