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Hotel Metropolitan Tokyo Marunouchi

4.0 star property
Hotel with a fitness centre, near Tokyo Imperial Palace

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Metropolitan Tokyo Marunouchi

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Fitness facility
-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; French cuisine
Executive Corner Twin 30sqm Non smoking | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is 5.433.966 ₫
6.754.421 ₫ total
includes taxes & fees
9 Oct - 10 Oct
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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Train View Twin 25sqm Non-smoking

Train View Twin 25sqm Non-smoking | Premium bedding, in-room safe, desk, blackout curtains

Train View Twin 25sqm Non-smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Train View 1 Queen 20sqm Non smoking

Train View 1 Queen 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

Train View 1 Queen 20sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View 1 Queen 20sqm Non smoking

No View 1 Queen 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

No View 1 Queen 20sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View 1 Double 17sqm Non smoking

No View 1 Double 17sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

No View 1 Double 17sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin 28sqm Non smoking

Deluxe Twin 28sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin 28sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin 25sqm Non smoking

Twin 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

Twin 25sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple 25sqm Non smoking

Triple 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

Triple 25sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for 1 Double 18sqm Non smoking

1 Double 18sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

1 Double 18sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Corner Twin 30sqm Non smoking

Executive Corner Twin 30sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

Executive Corner Twin 30sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 Queen Superior 20sqm Non smoking

1 Queen Superior 20sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

1 Queen Superior 20sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 King Corner 22sqm Non smoking

1 King Corner 22sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

1 King Corner 22sqm Non smoking

Highlights

Air conditioning
Fridge
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 25sqm Non smoking

1 King 25sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

1 King 25sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) 1 Queen Train view 20sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 King Deluxe 28sqm Non Smoking

-UTSUROI- (Renovated) 1 King Deluxe 28sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) 1 King Deluxe 28sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) Twin 25sqm Non Smoking

-UTSUROI- (Renovated) Twin 25sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) Twin 25sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for -UTSUROI- (Renovated) Triple 25sqm Non Smoking

-UTSUROI- (Renovated) Triple 25sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) Triple 25sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for 1 Queen 18sqm Non smoking

1 Queen 18sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

1 Queen 18sqm Non smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View 1 Queen 17sqm Non smoking

No View 1 Queen 17sqm Non smoking | Premium bedding, in-room safe, desk, blackout curtains

No View 1 Queen 17sqm Non smoking

Highlights

Air conditioning
Fridge
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for -UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) Corner Suite Twin 55sqm Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Bidet
Shower/bath combination
  • 55 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for -UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

-UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI-(Renovated)Premium Corner King 40sqm Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
Bidet
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) No View 1 Queen Deluxe 20sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) 1 Queen 18sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) 1 Queen Superior 20sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for -UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

-UTSUROI- (Renovated) No View 1 Queen 17sqm Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property – evening/night
Mitsui Garden Hotel Kyobashi Tokyo Station
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (1008)
The price is 4.645.499 ₫
5.185.673 ₫ total
includes taxes & fees
24 Sept - 25 Sept
Mitsui Garden Hotel Kyobashi Tokyo Station

About the area

Map
1-7-12 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Tokyo International Forum - 14 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive
  • Tokyo Tower - 4 min drive

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 1 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

Restaurants

  • ‪屋台DELI 朝日生命大手町ビル - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪Toffee Tokyo - ‬2 min walk
  • ‪阿さま - ‬2 min walk
  • ‪D'sラウンジトーキョー - ‬2 min walk

About this property

Hotel Metropolitan Tokyo Marunouchi

Upscale hotel near Tokyo Imperial Palace
Near Tokyo International Forum, Hotel Metropolitan Tokyo Marunouchi provides dry cleaning/laundry services, a gym and a restaurant. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • A lift, luggage storage and multilingual staff
  • A front desk safe, a porter/bellboy and concierge services
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 341 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and bidets
  • LED light bulbs, fridges and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,200 per person
  • A restaurant

Restaurants on site

  • TENQOO

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Building
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 5 January 2025 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 per person
  • Self-parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Marunouchi
Hotel Marunouchi Metropolitan
Hotel Metropolitan Marunouchi
Marunouchi Hotel Metropolitan
Marunouchi Metropolitan Hotel
Metropolitan Hotel Marunouchi
Metropolitan Marunouchi
Metropolitan Marunouchi Hotel
Metropolitan Marunouchi Hotel Tokyo
Metropolitan Marunouchi Tokyo
Hotel Metropolitan Marunouchi Tokyo, Japan
Hotel Metropolitan Tokyo Marunouchi
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan
Metropolitan Tokyo Marunouchi
Hotel Metropolitan Tokyo Marunouchi Hotel
Hotel Metropolitan Tokyo Marunouchi Tokyo
Hotel Metropolitan Tokyo Marunouchi Hotel Tokyo

Frequently asked questions

Is Hotel Metropolitan Tokyo Marunouchi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Metropolitan Tokyo Marunouchi?

As of 22 Sep 2024, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Marunouchi on 9 Oct 2024 start from 5.433.966 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Tokyo Marunouchi?

Self-parking is available for JPY 2000 per night.

What time is check-in at Hotel Metropolitan Tokyo Marunouchi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Metropolitan Tokyo Marunouchi?

Checkout is at noon.

Where is Hotel Metropolitan Tokyo Marunouchi located?

Located in Chiyoda, this hotel is within a 15-minute walk of Imperial Palace East Gardens and Tokyo International Forum. Tokyo Imperial Palace and Nippon Budokan are also within 2 miles (3 km). Otemachi Station and Tokyo Station are within a 2-minute walk.

Hotel Metropolitan Tokyo Marunouchi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1011 reviews" "
Rating 8 - Good. 225 out of 1011 reviews" "
Rating 6 - Okay. 57 out of 1011 reviews" "
Rating 4 - Poor. 10 out of 1011 reviews" "
Rating 2 - Terrible. 12 out of 1011 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful. They assisted me with luggage transportation to my next hotel and also when i had my luggage sent to them.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rieko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a coffee table right behind their train miniature model in the lobby and the entire place is dimmed to focus on the model. My husband did not see the coffee table when he looked back and hit his knee really hard against the table. My recommendation would be moving the table a bit further away from the display to avoid any more accidents like his.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (my partner and 2 young children) enjoyed our 3 nights at this hotel which is conveniently located right next to Tokyo Station. On first impressions the room can feel a tiny bit dated but the amazing city view more than makes up for it. The room was well maintained and clean with great food options at Tokyo station, especially the ramen street. You can do all your last minute souvenir shopping at the station which also has Daimaru and Tokyo Hands. It was also one of the few options that could accommodate the 4 of us in one room. I would book this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps from Tokyo station. Good, clean quiet room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Dianne

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location and had very friendly staff. The views from the rooms were amazing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Damon, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff!!!
Stayed 1 night in Aug 2024

10/10 Excellent

yiou

Stayed 5 nights in Aug 2024

10/10 Excellent

Yan Ting

Liked: Cleanliness, property conditions & facilities
The hotel is neat but small, still fit for long trip with baggages for medium sized room. We booked train view room and bath tub with view which gave the feeling of a stay in the center of Tokyo. Nice view no matter day time or night time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Damon, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for traveling in Japan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dixon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we did not like the first room we stayed. We talked to the hotel staff. They were helpful and exchanged another room for us. Good customer service.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mini

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. We really enjoyed our short stay. The for families with children.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yan Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect from airport and Shinkansen. Good for metro as well which is close to Otemachi station. Quiet all the time. Staff are kind and courteous. Hotel guests are mainly travellers and for business, so mostly courteous as well. The train view is nice and some rooms also have train view with good bathtub. Room without train view with older bath tub.
Stayed 2 nights in Aug 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Well maintained property beside transport hub. Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Convenient to go or from both airports in Tokyo. Right above Shinkansen and JR station, direct access to subway stations within the building as well. Rooms are bit small compared to USA hotels, but that’s how Japanese hotels normally are. Would recommend.
Stayed 9 nights in Aug 2024

6/10 Okay

Joseph, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Something got lost in translation between this hotel and expedia. When I booked this hotel, I specifically asked for a room for four. The room description said 2 twin beds and a twin with a pullout. When we got to the room, it had 3 twin beds that occupied the whole room. There was a desk next to the window but that 3rd bed was actually touching the desk. When i asked where was the pullout, they said they didn’t have any. In fact, they said, most of the rooms have that configuration. I was very disappointed as my kids who are 11 and 14 are not exactly small kids, so we were literally bumping with each other. The staff was courteous, of course, but they could not do anything about it. The room, although clean and had the proper amenities, was very small and there was hardly any place to put our luggage. It was very convenient though as it was right next to the Tokyo Station. We still had a great time, but i would probably stay elsewhere next time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fy, ROSLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Chantropo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn A., Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location connected to Tokyo Station
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel being at the top floors gave us a great view of the entire city. The rooms were small but it was enough for good nights rest. It had all necessary amenities. I love the hair dryer they carried, it was small but quiet and dries your hair fast.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Metropolitan Tokyo Marunouchi was a great place to stay. Staff was overly helpful with everything and even helping us get our stuff to a taxi. Had a great stay.
Stayed 1 night in Aug 2024