Khách sạn Shillingford

"A fantastic weekend celebrating a 30th birthday with the family. All staff so helpful, nothing was a problem from the minute we walked through the doors at reception to enjoying time in the bar restaurant and leisure facilities all staff made us very welcome. "

"Very convenient hotel and restaurant at Newbury race course "

"Room decent size although tired, bathroom in need of refurbishment (shower rail loose) shower runs hot and cold. Great location for the town with on site car parking. "

"The staff and service were excellent, the bedrooms are luxurious with great facilities. Road noise and noisy fellow guests spoilt my sleep."

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a...

"Our 2nd stay here, staff are very friendly and helpful, the room was spacious felt very homely. Very close to city centre and shops would definitely stay again. Was planning on using restaurant but met friends and had meal with them"

"A little out of the way from the city centre, but that can be resolved via a short cab ride. Excellent customer service and amazing rooms make up for it and there is plenty of parking. Definitely stay here again and would highly recommend the Voco Reading by IHG. "

"The rooms certainly need an upgrade, and perhaps facilities for a late night drink and something to eat. But the grounds are lovely and it’s walkable from most big tourist areas. "

"Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to...

"The food was lovely breakfast had lots of options and the dinner menu was fantastic! It was a shame we couldn’t dine in the restaurant as it was only allowed for people ordering the set valentine menu .. so we ate at the bar. The swimming pool was cold which was unfortunate. Along with staff cleaning out the drains in front of us by the showers as we swam. But the sauna and steam room and gym facilities were good along with robes to walk down in from our room. The £75 deposit per night was not...

"Helpful staff "

"Room was clean and tidy. However there was a hole in ceiling where the fire alarm had come out and not been put back properly. There was no heating in the bathroom however the lovely hot shower warmed the room super"

"A phone in the room would have helped"

"Smart, clean room….good reception staff. Lovely hotel and high standards throughout. "

"Staff friendly and helpful. Just be aware that there is a £5 overnight parking fee per car. However, this is discounted from £8 overnight that I believe may be advertised on the Parking signs."

"Feont desk staff were always so helpful and patient. Restaurant team were always on the ball.and super friendly. Housekeeping was always timely and well done."