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"Very convenient location, makes it much easier if looking for an overnight transit stay. The rooms were much bigger than I thought it would be - which is fantastic as I could re-organise some of my snowboard bag before flying out. "

"Very efficient and polite "

"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"hotel is new. great modern toilet. near jr station. onsen on 2nd flr. "

"Excellent check-in experience, clean and spacious room. Excellent recommendation by check-in counter to eat monkfish at the hotel’s in-house Japanese restaurant. There was a convenience shop near hotel check-in. Huge hotel reception area with beautiful Christmas decorations. 3 mins walk to huge Aeon Mall. Free airport shuttle bus with helpful driver. Will come back to this hotel again."

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "

"Lovely friendly staff. Very attentive and caring. "

"The service and accmon"