Search Hotels Near Shops at Willow Lawn, Richmond

"The room wasn’t cleaned at all the whole time we were there we were rationed towels only given 2 even though I booked a room for 3 people not once did they ever come in and atleast empty trash and refill toilet paper never have I stayed at a hotel where you had to go down and ask for clean towels and empty your own waste baskets"

"Clean and updated rooms. Bar staff was great and bar is open late"

"I booked online, got their reservation was canceled because of over booking. The guy at the desk was very RUDE!"

"Had a horrible time, had to go to a whole different hotel. The hallways gave super creepy vibes, there was graffiti on most of the walls, not that I mind graffiti just y'know wasn't advertised. And the pictures of the room didn't really match the room, sorta felt like I was crawling with bugs after leaving. Totally creeped out and a little set off, the hallways felt like someone was watching you from around the corner, the stairways felt like a parking garage."

"This is one of the most impressive historical hotels we have experienced and this includes the Mayflower Hotel in Washington DC. The history and architecture is unbelievable. The staff, exceptional, along with the services provided during our time at the hotel. The brunch, delectable."

"The breakfast buffet was great."

"Clean and comfortable rooms! Amenities were great! Friendly and helpful staff!"

"Pool, which was highlighted on the website, does not open until Memorial Day. Hotels.com included free parking in cost, but place tried to charge an extra $10. I asked that they resolve this between themselves and I paid what I had agreed to pay via my hotels.com reservation. Room was very nice and comfortable and the breakfast was great. Not a bad place, just some frustrations."

"Clean room and full amenities"