Khách sạn Làng Shotley Low Quarter

"It's a 14th century castle, so authentic, the service & the ambience were exceptional. David & Dean in reception were outstanding, nothing was too much trouble. All the other staff were also outstanding & the food was delicious."

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Room clean and good size with a lovely on-suite. Breakfast good, plenty to suit all. Staff were kind and helpful. Big and plenty going on. Food good."

"Great staff but starting to need a refurb to maintain twin standards."

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"No acepten upgrades ni elijan la habitación 4 del interior del castillo,tampoco les recomendaría que se alojarán ,ya que mi experiencia en el no resultó positiva,luego me contestarán con algúna respuesta tipo,pero les aseguro que hay muchos castillos en Inglaterra mejores que este."

"Avoid at all costs. Pros: air conditioning during a heatwave Cons: dirty, tired decor, staff who combine disinterest with zero training, absolutely woeful in every way."

"Dirty iron and the phone didn’t work."

"A1"

"Very quiet hotel opposite Newcastle rail station. Very pleasant staff, room nice and roomy. Breakfast adequate. "

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"Did not sleep well as my room 224 was beside what sounded like the hotel boiler room, it sounded as if a motor was running all night. Would stay again but not in any room near there. The hotel was very close to the airport walking distance."

"Great hotel, staff on reception very friendly and helpful"

"mattress in room 201 is old and not comfortable "