Find hotels in Sierra Vista, AZ from 1.596.106 ₫

"Had issues when we got there late. Office was closed, called number on door. Never got contract and customer service said sometime it doesn't get sent when done thru third party, but she could not get it sent to me either. Took us an hour to finally access our room. Left our luggage and went to store, could not get into building with pass code just got an hour ago. Customer service reset and we got in building with the second code and first code still let us into room. Next day, we were out most of day. When we got back that evening with groceries and stuff for dinner, we could get into the building, but could not get into our room with either code. It's embarrassing and stressful to stand in the hall while people walk by, and two of us on separate phones trying to access the room. Couch bed was just a foam pad, not a mattress. Was very uncomfortable. Used coffee grounds in coffee maker, top of fridge was filthy, trash underneath sofa. Ceiling lights did not work in either room, so bad lighting till I could talk to someone Monday, 2 days after check in. I was not impressed with the unit, actually the opposite, and will not recommend this to anyone."

"Decent studio room complete with kitchen items. Weight room, gym was closed for some reason."

"Wonderful hospitality and a beautiful property."

"Booked a king suite Was told tv in livingroom has missing remote as that's where the sleeper sofa was. So my kids couldn't watch tv the entire three days No drinking cups just ice bucket Shampoo that's attached in shower was empty Pool was dirty with leaves and branches the entire three days Hot tub was broken for two days with no heat then on Saturday it was fixed No outdoor pool towels "

"Large, clean & well maintained room. Loved the themed decor. We had a room upstairs facing the mountains, which was quiet. "

"Was fine. Room was pretty clean but clearly dated. Staff was awesome! "

"I did not stay there. I was not able to cancel my reservation due to hotel.com errors and the hotel would not assist with the cancellation because it was done through hotel.com. I have stayed at this hotel before and do recommend the hotel, as it is nice in every way. I will not be using hotel .com for booking unless they make this right. Very disappointed longtime client of hotel.com!"

"The lady at the front desk was very friendly. The room was clean. I have stayed here several times and will probably stay here again."

"Seemed clean enough but was older and not so quality repairs."