Search Hotels Near Simpkins Military History Museum, Heyworth

"Property outside and in common areas seemed nice. First room assigned had issues with the door lock light would go green and you could turn the handle but the handle would break loose before you could open the door. Once inside carpet was ripped up the handle for the bathroom was extremely loose. Springs were felt throughout and pillows were flat. All furniture was scratched and dinged up. After plumbing issues we got moved to a different with laminate flooring that was shifting and popping up as you walked over it. Floors were sticky upon arrival. Hair on bathroom floor and in sink. Black marks on lamp shades and shower curtain, outlet cover not screwed in and garbage under the bed skirt. Bed sheets looked like they were just re tucked in not changed. Was over charged on what pet fee was listed and got random charges in the middle of the night. All this may sound nit picky but for $135 a night I expect a little more."

"This was a very comfortable property. The staff was very friendly. Our room was clean and smelled good. The hot breakfast was good. We had everything we needed for a comfortable stay. We would stay here again."

"I checked in on a sunday night about 930.. my floors werent swept.. i had a stain on my comforter and the light in the shower was hanging out. Monday night after my conferences i went out shopping came back ordered food hopped in the shower which at that point the light dropped down even more so i cut that short. My food was delivered i sat and noticed half my room was out of power. I did call the front desk can't they did offer to send someone to the room but it was almost 9pm i was in my pajamas and wasnt up for company.. thought it could have been a fuse somewhere. Hate to complain because i was going to bed anyway but I couldn't plug my phone in because the outlets weren't working by my bed.. the refrigerator was off, so my waters. We're called my leftovers had to be tossed and the coffee creamer I brought for my coffee also went bad. Tuesday. I woke up to make coffee realize that outlet was also off.. but i was able to make it in the bathroom those outlets worked.. i have stayed here many times and can tell you I have never had one complaint.This was probably the worst stay i've had. I will probably be back because I go to the conferences held at this hotel and its convenient, hopefully it'll be better. I'm not sure if this even has anything to do with the hotel but this was also the worst year i've ever had parking. "

"Need updates "

"Good service "

"Gym bad pool hot tube dirty"

"Room was fine, but toilet leaked. Hope staff fixed it after we left."

"Room had a strong urine odor and no matress covers on the yellowish disgusting mattress. Ice machine did not work the entire 3 day stay but could have been from constant use due to hotel being at capacity. Many breakfast items were gone by 9 am."

"Property was OK but over priced and the staff was terrible . Manager Wanda was rude and even called the police to have us removed . We paid for a room with a single king bed and was given 2 doubles. When I complained or asked for a credit to ny bill she refused because I purchased through a 3rd party (Expedia) . Also kids were in the hall ways screaming and yelling . If you book through a 3rd party the hotel says you can be treated like a 2nd class citizen . "