Khách sạn gần Bảo tàng Cửa sổ Kính màu Smith tại Chicago

"Unfortunately, my experience at this hotel was very disappointing. From the moment we arrived, the staff was not welcoming and gave the impression that they did not enjoy their jobs. Our room was not ready even though we arrived after the posted check-in time, which was frustrating—especially considering we booked one of the most expensive rooms at the hotel. To make matters worse, the overnight front desk employee was extremely rude and unprofessional. Between the poor communication, lack of...

"Excellent in every way!"

"yes"

"Staff and rooms were great. There was coffee packets in the rooms but no tea. The gym facility was nice, the bikes were nice but needed servicing. Not enough treadmills; two more would be useful. We did visit the bar and breakfast buffet. Both were nice. Info offered us some useful suggestions as well. All in all a solid four plus from us. "

"There is no self parking; valet parking is with limited services and takes 20-30 minutes for a car retrieval; valet parking is charged per calendar day, not nights of stay (if staying for 3 nights, the charge is for 4 days ($75x4=$300 as of 3/18/2026)!!!"

"Habitación limpia, bien climatizada y el hotel queda cerca de prácticamente todo. Pase el fin de semana caminando porque todo quedaba carca. El parqueo queda al lado del hotel y pagué solo $130 de viernes a domingo. 100% recomendado. "

"Room clean , large comfoy"

"Everything was excellent"

"Great location for the dyeing of the river as well as having bagpipers and Irish music to celebrate Saint Patrick’s Day!"

"The staff really sets this place apart. The location is excellent, and there are numerous options to choose from. I hope you have a wonderful stay, just like I did. Everyone was friendly and responsive. "

"Cool"

"Stayed here for two nights and I really enjoyed it. Nice view, friendly staff and everyone was welcoming at all times. Definitely would go back."

"You will never look at staying at a hotel the same again. Absolutely the best. The level of standard is unmatched. Not our first go around and definitely will continue visiting. "

"Really enjoyed our experience at Arlo Chicago. We were greeted by Bryson and felt very welcomed. I mentioned my Expedia status and he was aware of it and helpful. We loved the room (great view) and loved the amenities. The hotel even added a nice anniversary note in the room. Very cool and appreciated. Will be staying again!"

"The hotel was extremely clean but the room itself reminded me of a nice condo, not a luxury hotel. Our room looked right into an apartment building with no view of the water. The restaurants, which were excellent, were highly overpriced, more so than at other nice restaurants in the city. We could not use their car service as the driver left before 8pm. The pool and gym are the highlights of the hotel. The staff were also incredibly kind and attentive. Note that valet parking is priced per...

"Overall excellent services!! Shout out to Abi, front desk associate for assisting us when we arrived at the hotel. She was very friendly and accommodating. She tried her best to grant all our requests! "

"Awesome time great customer service. Top Notch!"

"Sink drain was not working. Bad washroom"