"After checking in, we immediately noticed an unpleasant odor in the room, but chose to overlook it due to a long day. Within an hour, I woke up with itchy eyes and nose and had an asthma attack. The smell was then unmistakable—it strongly resembled a dog kennel.
My husband spoke with the front desk and was informed that all rooms on every floor are pet-friendly. This was not clearly disclosed at the time of booking, which is unacceptable for guests with allergies.
Due to my reaction, we requested to be moved to another room, but were told the hotel was fully booked. With no alternative offered and my health at risk, we had no choice but to check out and find another hotel.
This experience was unacceptable, and better transparency about pet-friendly policies is absolutely necessary so guests can make informed decisions.
"
"Breakfast was good staff in there was polite. Was there for the conference which was great. The motel facility was horrible, elevators did not work,vending machines didnt either as well as housekeeping was never done while there wasnt even toilet paper on my second day there. Pool wasnt open either over all horrible facility not a good review"
"The lady over the bar and restaurant was very rude. The coffee in the morning was always empty and no one around to ask for more. The pool was green. The trash was overflowing in the bins by the front doors. I will not stay here again. "
"My check in was great, the gentleman who assisted me was kind and courteous. My room key had to be redone every time I left the room, unsure of the reason, it was remedied as it occurred. I chose this hotel because of breakfast, however the 2 days I was there, none was offered, waited till 6:20 each morning (breakfast starts at 6am). Location was close proximity to food and entertainment. "
Yes, there are holiday rentals close to the most popular sights in Sour Lake, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Sour Lake?
Explore the area and family-friendly sights such as Colorado Canyon, or get out into nature at a spot like Beaumont Botanical Gardens. In the wider area, you’ll find Bruno and George Winery and Parkdale Mall.
What’s a holiday rental in Sour Lake like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Sour Lake. Holiday rentals feature extras like kitchens and laundry facilities so you'll have a home away from home. If you're concerned about cleanliness, a holiday rental can offer a sense of seclusion away from public hotel lifts and busy lobbies while still allowing you to travel. You'll also get more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is a great option for family gatherings.
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