Khách sạn Sour Lake

"Friendly helpful staff. Clean facilities, well maintained. Served its purpose, good value for price."

"Definitely not up to Best Western standards. Corporate needs to step in unannounced. Hotel manager is rude and dresses inappropriately for her employment."

"Great location and extremely friendly staff"

"Clean and comfortable"

"I loved the fresh ground coffee machine and the kids enjoyed the pool."

"Had to stand in front office for quite a long time before anyone arrived to get us checked in"

"Very clean, manager was very helpful with any questions..we extended our visit for another week. Close to Walmart and dollar tree. We had a kitchen net which is great, but bring all your own pops,pan. We would come back."

"Clean and quick service"

"Room had a smell when we first got in, had to buy Fe breeze. Shower had three shampoos, had to go downstairs to get body wash and conditioner. Elevators don’t work in the mornings so you have to take the stairs. Had a 5/5 experience last July 2025 but wasn’t the same this time. All staff member were friendly and helpful so I will give it another try; it could have been just a one time thing. 3/5 stars."

"The hotel and staff were nice. The shower could’ve had better water pressure, though."

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"I was really excited to stay at the Elegante when selecting a hotel in Beaumont. Not only was it a beautiful hotel from the photos, but I was also really excited to be able to use their beautiful pool and pool area cabanas. Even though they are doing some renovations in the hotel, the lobby was beautiful. You can only use the staff elevator currently, so it is a little slow getting up and down floors but not too bad. The room was pretty comfortable and the beds were nice. I liked breakfast also....

"We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. "

"bothing"

"The room was clean and neat. This nice place to stay and the hot breakfast was very good and had many choices. The staff was professional."

"Yes the breakfast has improved tremendously. Just the cook was observed cleaning up and not wearing gloves and handling food"

"Do not stay here! Absolutely horrible place to stay!"

"Dirty carpets; lift out of order. Horrible breakfast; the list goes on. Never stay in this hotel."