Khách sạn South Hetton

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"very good sleep and stay"

"The place was very popular with locals so parking was a bit awkward, we arrived after 6pm and there wasn’t much room to park. Maybe one criticism would be there isn’t reserve parking for staying guests and after travelling 140 odd miles and to be faced with hunting a parking space was as I said a little awkward. But that shouldn’t take away from what was a nice place to visit great food and a generous breakfast, clean room comfy bed."

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Very friendly and helpful staff, a nice casual not stuffy place to stay with great breakfasts . A feature room is well worth the upgrade."

"Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast."

"Was kept away most of the night by the extractor fan in bathroom of another guests room "

"Very helpful staff. Lovely location. Perfect for what we needed."

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"Beautiful hotel rooms are well kept and in excellent condition. The food in the bowes incline is the best around I could have stayed at a relatives house but wanted to eat and have a drink here - delicious!"

"From a warm greeting from the staff at check in to a delicious breakfast just before check out a perfect stay. Good luck to all the staff doing the coast to coast cycle ride, shows great character and team spirit. Will definitely stay again"

"Quaint location in an historical building. Some uneven floorboards and doors would get stuck, but that’s to be expected ina building several hundred years old."

"The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a...

"Very friendly staff!"

"Perfect "

"Great night for my brother and sis inlaw's birthdays."

"Overall the hotel was clean and comfortable. We felt that they were short staffed in the evenings. We ate in the hotel restaurant on our first evening and it was disappointing. Our first 3 choices of starter (out of 8 on the menu) were not available. The mains took almost an hour to arrive and when they did, none of our 4 meals was hot. The best was lukewarm but we were too tired and hungry to send anything back. Only 2 staff covering the bar and restaurant was not enough, and we had to queue...